Rimrock Subaru
Billings, MT
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We took our time looking at different vehicles and came into this dealer and met up with Brad Hedges. He did an outstanding job giving us a great test ride in a 2013 Outback. One of the reasons we came b into this dealer and met up with Brad Hedges. He did an outstanding job giving us a great test ride in a 2013 Outback. One of the reasons we came back was due to his professionalism! We were able to get great buy on a 2012 Outback Limited with all the great options that come with a high end car. We are 100% satisfied with this purchase. Thanks Brad and Rimrock Subaru! More
I located a car off the Internet and called this dealership on it. I talked to Tony about the car. After learning more about the car(Impreza) I decided to get another model (Outback). I asked Tony t dealership on it. I talked to Tony about the car. After learning more about the car(Impreza) I decided to get another model (Outback). I asked Tony to let me know when he got any used certified Outbacks in and he said that he had a few coming in at the end of the week, and that he would call me with the list on Friday. I live in Bozeman 160 miles away, so I didn't want to drive over there for one car to look at. That was 3 weeks ago...no call yet. More
Very Perfessional and enjoyable to work with Subaru team. Enjoyed conversations, went over all features to the vehicle I was intersted in made the loan process simple and easy to understand. Enjoyed conversations, went over all features to the vehicle I was intersted in made the loan process simple and easy to understand. More
Buying a car at rimrock Subaru was a mistake, after paying full msrp for the car and going through their bank for it because they said i had to. Poor service, like when they didn't tell me that the car paying full msrp for the car and going through their bank for it because they said i had to. Poor service, like when they didn't tell me that the car wouldn't be there after I payed for it until the day before I was picking it up. Many more examples of the poor service that I got , but the kicker for me was the dealer sticker they put on the back of the car, like I would want to admit I got the car from them All and all, great car, it's my second Subaru and I do love the car, just not going here again More
Brad Hedges does a fantastic job as a car salesman. He has a great disposition and manner, which immediately make you feel very comfortable dealing with him. New vehicles are expensive, so finding someon has a great disposition and manner, which immediately make you feel very comfortable dealing with him. New vehicles are expensive, so finding someone you trust to give you answers to your questions was a priority of ours when considering what brand of car to purchase. We were very lucky to find Brad! If and when we should ever need another vehicle down the road we will definitely give Brad and the folks at Rimrock Subaru a visit. Thanks again Brad for your time and effort you spent with us. Kim Johnson & Peggy O'Leary More
The service was good and sales staff very helpful. The purchase and paperwork went quickly. The dealer had sold most of their stock earlier in the month so the number of units were low and selectin limit purchase and paperwork went quickly. The dealer had sold most of their stock earlier in the month so the number of units were low and selectin limited. However, we found a very nice Outback and are pleased with our transaction. More
we bought a used outback and found out that it needed $4000 worth of repairs. We took it back and BJ and Clay have worked hard to try and find a replacement vehicle for us in the same price range. hope $4000 worth of repairs. We took it back and BJ and Clay have worked hard to try and find a replacement vehicle for us in the same price range. hope everything will work out soon. they are stand up guys. More
My experience with Rimrock Subuaru was top notch. The staff is very friendly and provide excellent customer service. They made me feel comfortable and answered all of my questions with honesty and integ staff is very friendly and provide excellent customer service. They made me feel comfortable and answered all of my questions with honesty and integrity. I would highly recommend Rimrock Subaru! More
I was traveling thru Billings on a friday morning and my subaru broke down and had to be towed.I was with my daughter and wife and we were all horrified that we would be stuck in Billings over the weekend a subaru broke down and had to be towed.I was with my daughter and wife and we were all horrified that we would be stuck in Billings over the weekend as we had to be back in Portland on monday.Ernie the General manager got involved and put his best people on it and we were back on the road the same day.Imagine our surprise when the GM gets involved and takes a personal interest in his customers.At Rimrock all the employees truly care and go to great lengths to satisfy there customers.We witnessed this time and time again as we waited for our car. More