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Rimrock Subaru
Billings, MT
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A lot of turnover, It took over a week because we agreed to buy the vehicle before it arrived and the deal was done over the phone because we are from out of the area.. During the process, our salesman quit to buy the vehicle before it arrived and the deal was done over the phone because we are from out of the area.. During the process, our salesman quit and the one that made the delivery was gone within two weeks after our purchase. Working conditions must be very bad. More
Salesperson Rebecca Bandy provided a fantastic experience. She was diligent , honest, accommodating and responsive. She provided true, accurate and comprehensive information and advocated for the experience. She was diligent , honest, accommodating and responsive. She provided true, accurate and comprehensive information and advocated for the deal components I expressed with true and accurate information. She also expedited the paperwork as much as possible and streamlined the process as much as she was able. This resulted in less time waiting at the dealership as I had requested. I look forward to working with her again should the opportunity present itself. More
I did my research first and it worked out fine. The model I was looking for was available. The dealership dealt fairly with me and the sales person was not pushy. The model I was looking for was available. The dealership dealt fairly with me and the sales person was not pushy. More
Rebecca Bandy and John and Kendall and all the staff I met were all awesome to work with! I’m very impressed with today’s Rimrock Subaru and highly recommend them. They took all the time needed to answe met were all awesome to work with! I’m very impressed with today’s Rimrock Subaru and highly recommend them. They took all the time needed to answer all my questions to my satisfaction. That really made me feel comfortable. It was a pressure-free, relaxed experience from the moment I first walked on the lot, to speaking with sales to speaking with finance and everyone in between. I had planned on just test driving and purchasing elsewhere, but once I got to the dealership I was treated very respectfully and friendly. I got a fair value deal and an awesome vehicle that I plan on keeping for the next 10 plus years! Thumbs up to Rebecca and the rest of the Subaru crew! More
Haven’t had much experience with this dealer , but salesperson was very good. We paid cash, so paperwork was minimal, but it is taking forever to get our certificate of origin to our Wyoming county cl salesperson was very good. We paid cash, so paperwork was minimal, but it is taking forever to get our certificate of origin to our Wyoming county clerk. More
Got car in as soon as I got there as they always do and it was done in a reasonable amount of time with everything done as requested. The service people I have dealt with do a great job. it was done in a reasonable amount of time with everything done as requested. The service people I have dealt with do a great job. More