Rimrock Subaru
Billings, MT
Filter Reviews by Keyword
By Type
Showing 207 reviews
Worst Ever After a month of dealing with dealership papers signed and still no car the General Manger helping me was fired and they said they could not honor my After a month of dealing with dealership papers signed and still no car the General Manger helping me was fired and they said they could not honor my contract what kind of BS is this. More
Just the worst. I went to purchase a car new. Did all the searching myself found what I wanted. Researched common shady dealer tactics before hand, and they pulled e I went to purchase a car new. Did all the searching myself found what I wanted. Researched common shady dealer tactics before hand, and they pulled everyone of them. It was disgusting. At one point one of the many people they make you talk to try to wear you down, told us he’d give us time to talk amongst ourselves about a particular price. I read about this tactic so once he left I waited a bit and quickly got up and looked on the other side ont the cubicle wall and sure enough one of the “team” was standing right there listening to my wife and I talk. To his credit he at least looked embarrassed, and walked away. I ended up going to a dealership 3hrs away and couldn’t have had a better experience. Other than it was 3 hrs away. More
Great services Great service by everyone I meet there at Rimrock Subaru. Chris Mickunas was very helpful in handling all my needs and answering all my questions. Great service by everyone I meet there at Rimrock Subaru. Chris Mickunas was very helpful in handling all my needs and answering all my questions. More
2013 Subaru Gosh, dealing with Rimrock Subaru was an awesome experience. Thanks to all that helped us, Chris M, Courtney, & general manager, Chris. Hail destroyed Gosh, dealing with Rimrock Subaru was an awesome experience. Thanks to all that helped us, Chris M, Courtney, & general manager, Chris. Hail destroyed my 2012 Subaru, so I needed a car right away. These folks did not pressure us in any way. Answered our questions, left us alone to discuss it. Was given warranty options...no pressure, let us decide what was right for us. Now, that's the way I like to shop for a car. Thanks Rimrock, you have awesome employees. More
Great customer service Looking for a new car and Luke and Jason help us out finding what we were looking for and gave us a great price. We left with great service and smiles Looking for a new car and Luke and Jason help us out finding what we were looking for and gave us a great price. We left with great service and smiles on our face More
Knowledgeable, honest, helpful, good experience for us . Let us drive the car twice. Ryan explained all the features very well. The paperwork was handled quickly and efficiently. they gave us a reasonab . Let us drive the car twice. Ryan explained all the features very well. The paperwork was handled quickly and efficiently. they gave us a reasonable price for our very old car. More
Review Good overall experience. Ryan was very helpful. The car is great. The only thing that could have been better was I felt a bit rushed into a decision. Good overall experience. Ryan was very helpful. The car is great. The only thing that could have been better was I felt a bit rushed into a decision. More
A stressful situation made easy! My girlfriend and I were frustrated with finding a vehicle to match our growing joint family but stay within our budget. Brady was a fantastic salesma My girlfriend and I were frustrated with finding a vehicle to match our growing joint family but stay within our budget. Brady was a fantastic salesman who didn't make us feel rushed or overwhelmed with the process. Danny the GM worked with us to make sure we weren't getting in over our heads and made us feel happy and comfortable with our final decision. Thanks guys, we will definitely be back when we are ready for our next vehicle! More
Amazing experience! I worked with Kyra Ackerman , the internet manager who blew me away with her knowledge and professionalism. She was simply the best! The manager Dann I worked with Kyra Ackerman , the internet manager who blew me away with her knowledge and professionalism. She was simply the best! The manager Danny was also so respectful of our time and our wishes. This was by far the best car buying experience I've ever had. We live our new car and also love Rimrock Subaru. We will be forever customers. More
Amazing staff I had one amazing experience at the Rimrock suburu dealership , the staff were absolutely incredible. Miss Kyra Ackerman helped me get all of the info I had one amazing experience at the Rimrock suburu dealership , the staff were absolutely incredible. Miss Kyra Ackerman helped me get all of the information I could possibly need and thanks for her amazing costumer service skills I will be coming back to purchase more vehicles down the line! More