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Rimrock Subaru

Billings, MT

4.3
212 Reviews
Rimrock Subaru stands out as a top-rated Subaru dealership in Billings, MT, due to its unwavering commitment to providing exceptional service, a comprehensive inventory, and a community-focused approach. As a leading Subaru Billings location, Rimrock Subaru dealership offers a diverse selection of new and used vehicles, ensuring that every customer can find the perfect car to meet their needs. Our ...
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324 South 24th Street West

Billings, MT

59102

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Showing 212 reviews

August 25, 2019

Waste of time Took elderly parents to dealership to trade in a car with 9300 miles for a new car. Book value on their used car was about $15000 on the low end. Deal More

by PO’d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
Aug 30, 2019 -

Rimrock Subaru responded

We can understand your frustration, we all want as much as we can for our trade in vehicles. Unfortunately with the condition of the vehicle being what it was we were limited in what we could do. The auction sets the value on the Hyundai, not the dealership. If we can be of service in helping recondition the Hyundai, please just let us know.

More
August 14, 2019

Way better than last time Went to this dealer when I moved here a year ago for general maintenance and said I would never be back due to the bad experience. Was hesitant when t More

by Ketchmontana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 08, 2019 -

Rimrock Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 05, 2019

Fantastic service Everyone was efficient and customer service was excellent. Their shuttle service took us to Sam’s Club so we could shop while our car was serviced and More

by Trs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Baughm, Jacob Brothers
Sep 08, 2019 -

Rimrock Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

July 03, 2019

Great service and selection I Found great service and selection at the Subaru dealer. They were thorough and patient with my questions, and gave me a chance to look at several d More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Caviness Sales professionals, Peter Van Haren Sales manager/finance
Sep 08, 2019 -

Rimrock Subaru responded

David, we really appreciate your great feedback! Our team is available should you require any extra help. Safe travels!

June 18, 2019

Great service I was helped by 2 young ladies during lunch time with no prior appointment. It was a very nice surprise to find that my recall would be fixed not just More

by Skip in Wyoming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown young ladies
June 08, 2019

They are Truly Great I am a 18 year old kid looking to buy a newer car! These guys here at Subaru did an amazing job at finding the perfect car and price to fit what I wan More

by Tyler.reid.hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Adam, Doug
June 05, 2019

Service Issue Not Fixed I am very disappointed in the service I received on my vehicle. After spending nearly 4 hours waiting at the shop as well as spending over $300, the i More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, Blane
June 03, 2019

Friendly service,with great cars Several brands of Subaru available and the help was all very helpful making me aware of the diff end models. They found a color I wanted, a short driv More

by Ratchet nurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haemmerle, he was pleasant, knowledgeable about the car and very helpful.
May 13, 2019

Helped me into a vehicle when no one else could Very impressed with rimrock Subaru. I have bad credit and was denied other places I tried. They worked hard and got me into a 2017 Ford Fiesta with lo More

by Sharid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiala Hastings
May 03, 2019

Fabulous car buying experience I recently purchased a 2018 Outback from Rimrock Subaru and I had an excellent experience. Doug was the salesperson who worked with me and he was out More

by Sue Solomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
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