
Rimrock Subaru
Billings, MT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 AM
Friday 7:30 AM - 5:30 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 AM
Friday 7:30 AM - 5:30 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Waste of time Took elderly parents to dealership to trade in a car with 9300 miles for a new car. Book value on their used car was about $15000 on the low end. Deal Took elderly parents to dealership to trade in a car with 9300 miles for a new car. Book value on their used car was about $15000 on the low end. Dealership offered $10000 trade in value. What a joke. Wasted about 2 hours of our time then gave some BS reason the trade was so low. They were literally trading as close to a perfect condition car as a new one with under 10k miles on it. Stay away!!!!!! More
Way better than last time Went to this dealer when I moved here a year ago for general maintenance and said I would never be back due to the bad experience. Was hesitant when t Went to this dealer when I moved here a year ago for general maintenance and said I would never be back due to the bad experience. Was hesitant when they called about bringing car in for a recall issue but decided to go. Glad I did. The changes are 180 degrees. Now has a friendly staff both in maintenance and sales that makes you feel comfortable without being rude or pushy. Probably have regained my business as I have been driving to the dealership in Bozeman 150 miles away for service. Will be glad to keep things local with professional and courteous service. 😎 More
Fantastic service Everyone was efficient and customer service was excellent. Their shuttle service took us to Sam’s Club so we could shop while our car was serviced and Everyone was efficient and customer service was excellent. Their shuttle service took us to Sam’s Club so we could shop while our car was serviced and then picked us up along with our groceries. Saved us a huge amount of time. They did everything they said they would in the time they said it would take. When they found something else that needed replaced they fixed it right away because they knew we lived 2.5 hrs away so another appointment would have been inconvenient. More
Great service and selection I Found great service and selection at the Subaru dealer. They were thorough and patient with my questions, and gave me a chance to look at several d I Found great service and selection at the Subaru dealer. They were thorough and patient with my questions, and gave me a chance to look at several different cars. The salesman Doug, even drove four hours to deliver our car to us. More
Great service I was helped by 2 young ladies during lunch time with no prior appointment. It was a very nice surprise to find that my recall would be fixed not just I was helped by 2 young ladies during lunch time with no prior appointment. It was a very nice surprise to find that my recall would be fixed not just that day, but within a couple hours! I was offered a loaner car to get lunch in the meantime-which was a brand new model with a high trim level. We brought the loaner back within 2 hours and found our car ready to go. I would absolutely buy a new car here and recommend this dealership to anyone looking for a pleasant experience. More
They are Truly Great I am a 18 year old kid looking to buy a newer car! These guys here at Subaru did an amazing job at finding the perfect car and price to fit what I wan I am a 18 year old kid looking to buy a newer car! These guys here at Subaru did an amazing job at finding the perfect car and price to fit what I wanted!! More
Service Issue Not Fixed I am very disappointed in the service I received on my vehicle. After spending nearly 4 hours waiting at the shop as well as spending over $300, the i I am very disappointed in the service I received on my vehicle. After spending nearly 4 hours waiting at the shop as well as spending over $300, the issue was not fixed. This issue could have been easily tested on sight to ensure it was fixed but it was not. I am currently waiting to hear back from the service manager and hope that you can make this right, if not I will gladly take my business elsewhere so that I can ensure a quality job. More
Friendly service,with great cars Several brands of Subaru available and the help was all very helpful making me aware of the diff end models. They found a color I wanted, a short driv Several brands of Subaru available and the help was all very helpful making me aware of the diff end models. They found a color I wanted, a short drive in the first one I looked at and again when I decided on a color. An offer was made and explained adequately. The finance employee explained the options offered,and was vert personable. Because I was using a rental they offered to pick me up after it was returned. I ended up not needing this but was great full for their offer. More
Helped me into a vehicle when no one else could Very impressed with rimrock Subaru. I have bad credit and was denied other places I tried. They worked hard and got me into a 2017 Ford Fiesta with lo Very impressed with rimrock Subaru. I have bad credit and was denied other places I tried. They worked hard and got me into a 2017 Ford Fiesta with low down and low monthly payments. Kiala Hastings was my sales rep very friendly and knowledgeable. I would recommend them in a heartbeat.... More
Fabulous car buying experience I recently purchased a 2018 Outback from Rimrock Subaru and I had an excellent experience. Doug was the salesperson who worked with me and he was out I recently purchased a 2018 Outback from Rimrock Subaru and I had an excellent experience. Doug was the salesperson who worked with me and he was outstanding. Doug was informed and knowledgeable about the different makes, models, and yearly changes in Subaru vehicles, as well as those of other car brands. He had auto magazines on his desk detailing and comparing various categories and brands of cars so he knew about the assets of the car I was interested in. Doug was friendly, genuine, and comfortable to be around. Never did I feel pressured or pushed to buy a car. Doug did extra things that I noticed and appreciated; one example is he washed my car the morning I was picking it up because it had rained on it the day before and he wanted it perfect. I would recommend Doug and Rimrock Subaru to anyone looking to purchase a car. More