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Rimrock Subaru

Billings, MT

4.2
209 Reviews
Rimrock Subaru stands out as a top-rated Subaru dealership in Billings, MT, due to its unwavering commitment to providing exceptional service, a comprehensive inventory, and a community-focused approach. As a leading Subaru Billings location, Rimrock Subaru dealership offers a diverse selection of new and used vehicles, ensuring that every customer can find the perfect car to meet their needs. Our inventory includes the latest Subaru models (like the awesome Subaru Crosstrek and the family-friendly Subaru Ascent) and a wide range of quality used cars, making it a popular choice for those searching for used cars in Billings MT. The knowledgeable and friendly staff at Rimrock Subaru are dedicated to delivering a seamless and enjoyable car-buying experience, which has earned them a stellar reputation among Subaru Montana enthusiasts. This focus on customer satisfaction, combined with active involvement in the local community, distinguishes Rimrock Subaru from other car dealerships in Billings, MT. The blend of high-quality service, extensive vehicle options, and community engagement cements Rimrock Subaru's status as a top-rated Subaru dealership in the area.
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324 South 24th Street West

Billings, MT

59102

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Showing 209 reviews

April 05, 2021

Trey Hinton was my salesman and he, Henry and Zach were all great! They spent a lot of time going over everything with me and answering all of my questions. My car just had it’s six month checkup. The s More

by Sherri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Hinton
Apr 06, 2021 -

Rimrock Subaru responded

Hi Sherri, thank you for your kind words! We're happy we could help. It's experiences like yours that really keep us motivated! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2021

Arthur was the salesman we worked with today. I have NEVER bought a car online without touching it,driving it, looking it over. He even had it delivered to us!! Watch exceptional customer service he pr More

by Kinbody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur
Mar 02, 2021 -

Rimrock Subaru responded

Thank you for your kind words! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

February 06, 2021

Recent servicing (first) on our 2020 Outback.Easy Recent servicing (first) on our 2020 Outback. Easy scheduling, professional, friendly interaction with service department staff. Work done in estima More

by rspear50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Blackburn
Feb 07, 2021 -

Rimrock Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

January 15, 2021

1st time visiting Rimrock Subaru! Very impressed with the entire operation. Friendly staff who answered questions thoroughly. Service staff covered for each other easily as my service advisor wasn’t availabl More

by bob.nimorwicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rogers, Jorge
Jan 17, 2021 -

Rimrock Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Rimrock Subaru

December 16, 2020

Customer service was pleasant and consistent. The service person: Irene,,was very professional and helpful.Overall, a pleasant experience. The service department is effecient and reliable. More

by firefox333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene
Dec 22, 2020 -

Rimrock Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Rimrock Subaru!

December 11, 2020

Very happy with the service and Brady Wagner was awesome! I love my Subaru Ascent. He showed me how everything worked and helped me transfer all my services to my new Ascent. More

by Subaru Ascent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Wagner *****
December 05, 2020

The problem was fixed on the first attempt and has remained resolved. The service department stayed in touch with me throughout and transported me to various appointments I had while they worked on th More

by rswmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall
Dec 15, 2020 -

Rimrock Subaru responded

We appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Dec 15, 2020 -

rswmt responded

Unfortunately the same dash lights came back on a few days after I submitted my initial review, so the problem was not fixed. The dealer has since offered to take another look without further charges and if additional repairs are needed to take into account and credit me at least partially the money that I have already spent.

November 15, 2020

I found Arthur Smith very patient and helpful in my purchase of my 2021 Forester. Really helpful with some of the techie stuff. Went above and beyond. More

by youngssae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Smith
November 02, 2020

Rimrock Subaru has been great to work with. Employees are always timely, courteous, and professional! Thanks Rimrock Subaru! You will always have my business for my Subaru needs. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George with the service dept.
Nov 11, 2020 -

Rimrock Subaru responded

Happy Customer, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

October 11, 2020

EXCELLENT EXPERIENCE. Brad Wagner called when the car I was interested arrived and we immediately arranged for an appointment. He was friendly and walked me through the transaction. More

by Yellowstonekenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRAD WAGNER
Oct 15, 2020 -

Rimrock Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We want all our guests to feel this way when leaving our dealership! We look forward to your next visit! Take care!

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