Rimrock Subaru
Billings, MT
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They are very proficient and courteous. They answer all your questions without any hesitation. They get your vehicle in and out of service in a timely manner They answer all your questions without any hesitation. They get your vehicle in and out of service in a timely manner More
Faith in my judgement and reviews and research prior to purchase fell down and won't get back up. Wishing I had not allowed the sales person to talk me out of the Wilderness I wanted. (Likely only wanted purchase fell down and won't get back up. Wishing I had not allowed the sales person to talk me out of the Wilderness I wanted. (Likely only wanted to get a 2024 Touring off the lot?) Who needs extra 'oomph' in snow and rough terrain? No one, right? A few weeks later, I'm wishing I had not bought a Subaru at all, because it quickly turned out to be an overly eccentric vehicle with clumsy touch screen annoyances, exceedingly poor navigation (Starlink Concierge have nice people who can't fix inherent shortcomings), in addition to consuming gas like a 70s pickup truck. All normal, it's been said. And I paid for a 10 year extended warranty for service with people who think I made a great purchase. I feel extra unintelligent evey time I get in this vehicle. More
We got a great car that we love for a fair price. Jesse King, a salesman, is amazing. In our opinion he is this dealerships best asset. After our car purchase, he helped me with my every concer Jesse King, a salesman, is amazing. In our opinion he is this dealerships best asset. After our car purchase, he helped me with my every concern , and he wasn’t even our salesman! When I walk in the door he remembers me and will help anyway he can. Thank you, Jesse. I will recommend him to everyone I know who is looking for a car. He really cares. More
A lot of turnover, It took over a week because we agreed to buy the vehicle before it arrived and the deal was done over the phone because we are from out of the area.. During the process, our salesman quit to buy the vehicle before it arrived and the deal was done over the phone because we are from out of the area.. During the process, our salesman quit and the one that made the delivery was gone within two weeks after our purchase. Working conditions must be very bad. More
Salesperson Rebecca Bandy provided a fantastic experience. She was diligent , honest, accommodating and responsive. She provided true, accurate and comprehensive information and advocated for the experience. She was diligent , honest, accommodating and responsive. She provided true, accurate and comprehensive information and advocated for the deal components I expressed with true and accurate information. She also expedited the paperwork as much as possible and streamlined the process as much as she was able. This resulted in less time waiting at the dealership as I had requested. I look forward to working with her again should the opportunity present itself. More
I did my research first and it worked out fine. The model I was looking for was available. The dealership dealt fairly with me and the sales person was not pushy. The model I was looking for was available. The dealership dealt fairly with me and the sales person was not pushy. More
Rebecca Bandy and John and Kendall and all the staff I met were all awesome to work with! I’m very impressed with today’s Rimrock Subaru and highly recommend them. They took all the time needed to answe met were all awesome to work with! I’m very impressed with today’s Rimrock Subaru and highly recommend them. They took all the time needed to answer all my questions to my satisfaction. That really made me feel comfortable. It was a pressure-free, relaxed experience from the moment I first walked on the lot, to speaking with sales to speaking with finance and everyone in between. I had planned on just test driving and purchasing elsewhere, but once I got to the dealership I was treated very respectfully and friendly. I got a fair value deal and an awesome vehicle that I plan on keeping for the next 10 plus years! Thumbs up to Rebecca and the rest of the Subaru crew! More