Riley Subaru
Dubuque, IA
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friendly no pressure When first talking to Ben he was friendly and courtius .every body at this dealer ship were very easy to deal with from the beginning to the end .I wi When first talking to Ben he was friendly and courtius .every body at this dealer ship were very easy to deal with from the beginning to the end .I will be a repeat customer. More
Wonderful! My fiancé and I received wonderful service from John at Riley's. Very accommodating and informative. I also appreciate that before we left the lot, he My fiancé and I received wonderful service from John at Riley's. Very accommodating and informative. I also appreciate that before we left the lot, he scheduled our first servicing appointment and snapped a photo of us with our new Subaru. Without a doubt, five-star service! More
Awesome Experience I had a great experience at Riley's. This is my first car purchase. When compared to my experience at two other dealerships in Dubuque, there was a I had a great experience at Riley's. This is my first car purchase. When compared to my experience at two other dealerships in Dubuque, there was a night and day difference. One dealership asked me a bunch of questions and discussed finances before I could even get into a vehicle. At the second dealership, I walked around their lot for 5-10 minutes looking at multiple cars, salesman walked past me, and never once did anyone even acknowledge I was there. At Riley's, the salesperson, David, was very helpful and knowledgeable. He wasn't pushy. Roger, who helped me with the paperwork, also did a great job. All the staff was very nice and treated me with respect. Overall the experience was excellent. I would definitely recommend Riley's, and will go back in the future. More
Easy as pie I walked in and was immediately approached by multiple salesmen. Denny Webber helped me throughout the processes. I told him I was interested in 2 veh I walked in and was immediately approached by multiple salesmen. Denny Webber helped me throughout the processes. I told him I was interested in 2 vehicles and he not only showed them to me but he brought them to the front of the store so I didn't have to even leave his office. He allowed me to test drive both vehicles and told me about them as I was driving them. But it wasn't like he was a salesman. I felt like I was driving around with one of my long time friends. We then went back to the dealership and negotiated the price. After a short time, we agreed on a price and the vehicle was mine. I was very pleased with the dealership and the employees. The owner of the dealership even came over and asked how I was doing. That's impressive cause usually the owner hides in back and plays games while he/she gets rich. This dealership is definitely a top notch, five star dealership! More
Purchasing experience Purchasing my new car from Riley's was the best experience I have had from any other dealerships. Ben Oberfoell was very friendly and extremely knowle Purchasing my new car from Riley's was the best experience I have had from any other dealerships. Ben Oberfoell was very friendly and extremely knowledgeable. He did not try strong arming me into something I did not want, the process with very smooth and easy. I would highly recommend using Riley's for your next car purchase and ask for big Ben. More
Great Experience! Ben Oberfoell was awesome to work with! Very friendly, very helpful and very knowledgeable. He took the time to show us how to operate all the electro Ben Oberfoell was awesome to work with! Very friendly, very helpful and very knowledgeable. He took the time to show us how to operate all the electronics etc..... We would highly recommend Ben! We give him Five Stars also!! More
great experience Great, no hassle experience. The entire staff at Riley subaru was friendly and helpful. Dave Regan had all the answers and got us the car we wanted. Great, no hassle experience. The entire staff at Riley subaru was friendly and helpful. Dave Regan had all the answers and got us the car we wanted. He took the time to go over the many features and even set up our bluetooth. More
Very Good buying experience My salesman John was very helpful and honest and was very informative. He made the experience pleasant . Roger who works with the warranties was great My salesman John was very helpful and honest and was very informative. He made the experience pleasant . Roger who works with the warranties was great to deal with also. I was surprised by all the friendly and helpful people . This was a good experience. More
Friendly and Helpful Ben worked with us over 2 months. We never felt pressured to buy. Ben answered all of our questions during each of our numerous visits. When we did Ben worked with us over 2 months. We never felt pressured to buy. Ben answered all of our questions during each of our numerous visits. When we did buy, Ben showed us in detail all of the controls and levers. He even paired up our phone and garage door opener. Ben explained the many safety features built into the vehicle and even showed us where the roof rack rails were stored. The buying experience was a pleasure. Thanks Ben ! ! On our last visit while Ben was working with another customer, Roger Rollinger saw that we were waiting and asked to see the car we were buying. He also showed us how some of the controls worked. Thanks Roger ! ! More
Great eperience Dealer did everything as agreed. Everyone was very friendly and helpful. Our salesman Ben did a terrific job explaining how the car operates and funct Dealer did everything as agreed. Everyone was very friendly and helpful. Our salesman Ben did a terrific job explaining how the car operates and functions. Ben was extremely patient explaining to us all the intracies of the car, listened to our questions and gave excellent explanations. More