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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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December 11, 2021

No courtesy inspection, no car wash which are normally provided by other dealers. Charge of over $70 for simple oil change looks high More

by Toyota Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
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Dec 13, 2021 -

Right Toyota responded

Toyota Fan, the car wash service is still under suspension due to COVID and we do perform an inspection with every oil change service. Every new Toyota requires synthetic oil which has increased the cost of an oil change, however, synthetic oil only needs to be changed every 10k miles which brings the cost down to $35 compared to changing it every 5k miles. Matt W. - CR Mgr. - Right Toyota

December 08, 2021

Excellent service as usual along with Roger Terp being a great advisor bringing attention to those services needed More

by Spartanaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Terp
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Dec 09, 2021 -

Right Toyota responded

Spartanaz, thank you for your feedback and for being a Right Toyota customer. Matt W. - CR Mgr. - Right Toyota

December 08, 2021

Excellent customer care. Very speedy in getting things done. My service advisor is. Wry knowledgeable and interested in taking vest care of my car. More

by gdmatthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
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Dec 09, 2021 -

Right Toyota responded

Gdmatthew, we have made a huge effort to speed up our service turn-around times, thank you for the feedback. Matt W. - CR Mgr. - Right Toyota

December 08, 2021

Very professional and courteous. Matt was very helpful and polite, and I will bring my car there again. More

by Ryandbabcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Dec 09, 2021 -

Right Toyota responded

Ryan, thank you, we look forward to having you back for any Toyota needs. Matt W. - CR Mgr. - Right Toyota

December 08, 2021

Very good experience. Chris B was courteous, knowledgeable, and efficient this was one of the best service visits I have ever experienced. Good dealership. More

by videntkid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris B
Report | Print
Dec 09, 2021 -

Right Toyota responded

Videntkid, we are pleased you had a great experience with Chris, he is one of our very best service advisors. Thank you for the feedback and for choosing Right Toyota. Matt W. - CR Mgr. - Right Toyota

December 03, 2021

I have been a happy customer starting with a very positive purchase experience through having a great service advisor. More

by harvieheights
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Corsaro, Daniel Vick
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Dec 06, 2021 -

Right Toyota responded

Harvie, thank you for being a loyal customer, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

December 02, 2021

Nice experience as always. Service personnel DPerry was helpful and informative, knowledgeable in taking care of the needs. Right Toyota Right On Time and Right Facility. More

by p sure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DPERRY
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Dec 06, 2021 -

Right Toyota responded

P sure, fast reliable service is what customers can expect from the Right Toyota service department, thank you. Matt W. - CR Mgr. - Right Toyota

December 01, 2021

Great Service,outstanding!!! Thank you AJ Abdul, for your understanding, kindness, knowledge, experience and great service!!! More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Abdul , E Murphy
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Dec 01, 2021 -

Right Toyota responded

Joe, it's a pleasure to service our customers, thank you for the feedback. Matt W. - CR Mgr. - Right Toyota

November 26, 2021

The staff is always helpful, professional and nicer. From the sales staff to the staff in service I’ve never been disappointed. More

by Mvharjung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DPerry and Chris Drebs
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Nov 29, 2021 -

Right Toyota responded

Mvharjung, thank you for the compliments of our sales and service staff, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

November 25, 2021

Fastest servicing I’ve ever experienced. Always accurate in what they do and make a chore into a good morning. More

by fbunnyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Report | Print
Nov 29, 2021 -

Right Toyota responded

fbunnyb, thank you for the feedback, we have made a sincere effort to improve service turn around times. It is nice to know our efforts have made a difference, we really appreciate your business. Matt W. - CR Mgr. - Right Toyota

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