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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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December 23, 2021

Thought transmission had fallen out...Called Chris who agreed to service that hour. He gave me ride home, called 4 hours later and it was fixed. Gave me ride to dealership - whole ordeal cost me nothing More

by Jan Ackert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Browning, Johna the driver
Dec 24, 2021 -

Right Toyota responded

Jan, we are very pleased we were able to resolve the issue with your vehicle with minimal expense and inconvenience. Matt W. - CR Mgr. - Right Toyota

December 22, 2021

Super dealer, super service. I wouldn't go anywhere else to purchase a vehicle if fir service. More

by Kat49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moussa (sales), Tim (servicel
Dec 22, 2021 -

Right Toyota responded

Kat49, we are very pleased we have earned your loyalty, thank you for being a Right Toyota customer. Matt W. - CR Mgr. - Right Toyota

December 21, 2021

At least 10 years of excellent service. Service manager - Roger Terp - responsive and always gets the job done right. More

by sandyroselewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Terp
Dec 21, 2021 -

Right Toyota responded

Sandy, Roger is one of our most experienced advisors, he is dedicated to ensuring his customers receive the best service. Thank you for your business and the positive feedback. Matt W. - CR Mgr. - Right Toyota

December 19, 2021

Great on time service and nice customer lounge area with great Wi-Fi. The Assit. Service Mgr is very professional. More

by John.Ady80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
Dec 20, 2021 -

Right Toyota responded

John, fast service and a comfortable atmosphere is what you can expect from Right Toyota. Matt W. - CR Mgr. - Right Toyota

December 18, 2021

Easy in and out; responsive agent, a b c d e f g h I More

by gregedmunds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt rich
Dec 20, 2021 -

Right Toyota responded

Gregedmunds, thanks for the feedback, much appreciated. Matt W. - CR Mgr. - Right Toyota

December 17, 2021

Professional, friendly , timely ! No hassles or delays ! I’ve been buying at this Dealership with the same sales person for 12 years. Always trusting and professional More

by schaefmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 20, 2021 -

Right Toyota responded

Schaefmp, thank you for being a loyal Right Toyota customer over the past 12 years, we appreciate your business and the positive feedback. Matt W. - CR Mgr. - Right Toyota

December 16, 2021

Service was excellent, appointment was on time, they did not try and sell me extra things that didn’t need to be done. Really like my service representative. I will be back for my next appointment and sprin More

by beame57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vick
Dec 17, 2021 -

Right Toyota responded

Beame57, we are pleased you enjoyed your service experience with us, we look forward to having you back for your next service visit. Matt W. - CR Mgr. - Right Toyota

December 16, 2021

Generally pretty good. Waiting time for service at times longer than estimated. Had several issues that were problematic, but have continued to visit due to location More

by ursus7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Dec 17, 2021 -

Right Toyota responded

Ursus7, thank you for the feedback. We are expanding our capacity to improve service wait times, thank you for your business and your patience. Matt W. - CR Mgr. - Right Toyota

December 16, 2021

Good service, fair pricing on vehicle inventory. I bought my first Toyota from a different dealership. My last two have been from Right. More

by doylewarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis in fleet and Mat in service.
Dec 17, 2021 -

Right Toyota responded

Doylewarner, thank you for being a loyal customer, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

December 16, 2021

Sam Campisi and Eric Murphy give you the VIP Service every time! The service drive people are also very friendly and courteous. More

by lauri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Campisi and Eric Murphy
Dec 17, 2021 -

Right Toyota responded

Lauri, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

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