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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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February 08, 2022

I went in for my very first service after buying my car last year. I pretty much got ripped off! After promises of “great service” from buying a Certified vehicle, I waited there for FOUR HOURS for a basic More

by I Can’t
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Wishner, Matt Bocchi
Feb 08, 2022 -

Right Toyota responded

We have suspended our car wash service due to Covid concerns, we apologize for the inconvenience. We apologize for the extended wait time for your recent service. Matt W. - CR Mgr. - Right Toyota

January 06, 2022

The staff are great and always helpful in the service and sales department. I send all of my family and friends to Right Toyota if they are needing a car or service. More

by Mk24tempe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Terp
Jan 07, 2022 -

Right Toyota responded

Mk24, thank you for referring our dealership to friends and family, there is no great compliment. We appreciate your business and feedback. Matt W. - CR Mgr. - Right Toyota

January 06, 2022

A.J in sales has been very helpful, both when purchasing my car, and with answering my questions following my purchase. I am very appreciative of his caring attitude and concern. More

by gail.solch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin and AJ
Jan 07, 2022 -

Right Toyota responded

Gail, we are always here to help, thank you for the feedback about AJ. Thank you for choosing Right Toyota, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

January 06, 2022

Matt Rich was professional as always! Dealership accommodating with shuttle ride. Clean and courteous all around. Fuel pump was replaced much faster than I thought! Suggest you mention that belongi More

by Sandra Bolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Jan 06, 2022 -

Sandra Bolin responded

Thank you for taking good care of me and my car!

Jan 06, 2022 -

Sandra Bolin responded

Thank you for taking good care of me and my Highlander

Jan 07, 2022 -

Right Toyota responded

Sandra, thank you for the feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

January 06, 2022

Have my Highlander routine check last Jan 4 by Saleh Jr not satisfied listed tire and oil change done but didn’t rotate my tires I have a marker on the tires so I know it wasn’t done, I thought that Right More

by cristerv
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Saleh Jr Qasemy
Jan 06, 2022 -

Right Toyota responded

Chris, we are very sorry we made an error with your tire rotation, it was not intentional. We are happy to have you come back at your convenience so we can make sure those tires are rotated properly. Call me anytime, you have my number. Matt W. - CR Mgr. - Right Toyota

Jan 06, 2022 -

cristerv responded

Thank you for responding Matt to the review that we send .I know you’re always doing everything to help us and we truly appreciate you you’re the kind of person that’ Right Toyota should be proud of I know you help a lot of people and treat them with dignity.

Jan 08, 2022 -

cristerv responded

Matt thanks I’ll rotate my tire by my self and not coming back to my service there I’ll go somewhere

December 31, 2021

Darvin is great. He is honest and realistic about the time it will take to have repairs completed. I appreciate that honesty. More

by bobfinkbeiner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin
Jan 03, 2022 -

Right Toyota responded

Bob, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

December 31, 2021

Excellent service department! Matt Rich is an outstanding advisor. Others were also very helpful and courteous. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Dec 31, 2021 -

Right Toyota responded

Bob, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

December 30, 2021

Darvin is always helpful with getting an appointment and keeping me appraised on how the service is going More

by Wbkelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin perry
Dec 31, 2021 -

Right Toyota responded

Wbkelley, Darvin is the best, thank you for the recognition. Matt W. - CR Mgr. - Right Toyota

December 30, 2021

The employees at Right Toyota have always been efficient and friendly when servicing my car. My RAV4 is the second Toyota I've purchased from Right Toyota, and I will continue to take my car to their servic More

by barb.renner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Dec 31, 2021 -

Right Toyota responded

Barb, thank you for being a loyal Right Toyota customer, we appreciate your business and the great feedback. Matt W. - CR Mgr. - Right Toyota

December 24, 2021

Super loyal to their customers, best service, always trying to make things run fast and smooth More

by Davekinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 31, 2021 -

Right Toyota responded

Dave, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

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