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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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April 30, 2022

Junior at Right Toyota is always so sweet and professional. Highly recommend him. The only negative thing I can think of is that the waiting area chairs are the most uncomfortable chairs I’ve eve More

by ToyotaRy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
May 02, 2022 -

Right Toyota responded

ToyotaRy, thanks for the feedback. We have a quiet room available that has internet connection, comfortable chairs, and desks for customers who need a quiet comfortable place to get some work done while they are waiting. Just ask you advisor and he will set you up next time. Matt W. - CR Mgr. - Right Toyota

April 30, 2022

Always great and fast service. I had to get a loaner this week and the associate there was surly and not very helpful. I had to stand there and wait for him to notice me because he More

by Usncnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Terp
May 02, 2022 -

Right Toyota responded

Usncnm, we are sorry for the unsatisfactory interaction you had with our rental staff, we will pass along your comments so we can do better next time. Thank you for the feedback and the generous rating considering, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

April 28, 2022

The s department provides consistent timely and quality maintenance and repairs. I have used service department for almost 20 years. More

by Bembldr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim in service
Apr 28, 2022 -

Right Toyota responded

Bembldr, thank you for being a loyal customer, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

April 28, 2022

People are very nice. Had appointment for oil change. Still told me 3 hrs? Way too long with appointment. More

by Bflat35347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 28, 2022 -

Right Toyota responded

Bflat, sorry for the extended wait time, we appreciate your patience we are working on it. Matt W. - CR Mgr. - Right Toyota

April 28, 2022

I thought everything had been taken care of but realized when I got home that the tailgate lowering control button was not repaired.. will call and ask junior to talk about it More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Apr 28, 2022 -

Right Toyota responded

Bill, we're sorry we missed your tailgate issue, please contact your advisor and we will get it handled for you. We appreciate your patience and your business. Matt W. - CR Mgr. - Right Toyota

April 28, 2022

Tim always does a great job taking care of us when we come in for service More

by pnpjunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 29, 2022 -

Right Toyota responded

pnpjunk, thank you for the feedback, much appreciated. Matt W. - CR Mgr. - Right Toyota

April 28, 2022

Even though Frank Vitaro is no longer there, the personnel continue to make the same commitment to customers. Like Rich and Matt in parts, Danny Vick in service, Brian Koepke Internet Sales Mgr. And More

by deluco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Vick
Apr 29, 2022 -

Right Toyota responded

deluco, our staff is great, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

April 24, 2022

They were cordial and got my car done fast. My advisor Darvin was very good. More

by Cydhahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
Apr 25, 2022 -

Right Toyota responded

Cydhahn, thank you for the vote of confidence, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

April 22, 2022

Excellent service for 110k service and an airbag recall. Work completed within the time forecast. More

by Daniel.hauge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin
Apr 25, 2022 -

Right Toyota responded

Daniel, thank you! Matt W. - CR Mgr. - Right Toyota

April 22, 2022

My service rep Darvin Perry was excellant. Service was on time and ready in the time frame quoted. More

by davej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
Apr 25, 2022 -

Right Toyota responded

Davej, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

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