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Right Toyota - Service Center

Scottsdale, AZ

4.5
1,288 Reviews

1,288 Reviews of Right Toyota - Service Center

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June 27, 2023

Always great service on my 05 4 runner Tim does a great job. Thank you. More

by LJCOWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 28, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support. Matt W. - CR Mgr. - Right Toyota

June 27, 2023

Great dealership! Very nice and knowledgeable advisors as well as technicians! I bring my families cars in for service too! More

by LYNNANN0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan and Vince
Jun 28, 2023 -

Right Toyota responded

Thank you for taking the time to share your positive experience at our car dealership, we greatly appreciate your feedback. Matt W. - CR Mgr. - Right Toyota

June 27, 2023

Evan made what started as a painful (tow to dealer) process so much better than I could have hoped for. He made sure the vehicle got serviced (no reservation due to tow) timely and he found it was all More

by Bstottlemyre
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan
Jun 27, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support. Matt W. - CR Mgr. - Right Toyota

June 27, 2023

Very consistently great. Tim is fast and efficient and always looking out for the customers. More

by FRUCIANOMIKE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Paffumi
Jun 28, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

June 27, 2023

Friendly service, wait time acceptable. Would have liked a little better coupon! Alfonzo is great. Good job getting the right service manager on board! Junior did a great job. More

by MacyPearl
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Junior/ Alfonzo
Jun 27, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

June 27, 2023

Received my vehicle back with a horrible odor in my car, potentially the staff member that drove my vehicle back from the service area. Immediately had to take my vehicle to the car wash, to clear out the i More

by BGMCMAHON86
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Unsure who staff member was that left odor.
Jun 27, 2023 -

Right Toyota responded

Thank you for bringing this matter to our attention and for sharing your feedback regarding the odor in your vehicle. We sincerely apologize for any inconvenience or discomfort this may have caused you. At our dealership, we strive to ensure that every customer receives their vehicle back in the same condition, if not better, than when they brought it in for service. We understand the importance of a clean and pleasant interior, and we regret that we fell short of meeting your expectations in this regard. Matt W. - CR Mgr. - Right Toyota

June 27, 2023

I can't commend Matt Rich enough. He always goes above and beyond what is necessary to satisfy the customer. More

by AZTHUNT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Rich
Jun 28, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

June 27, 2023

Orlando was great and explained all the service that was completed. Scheduling online was easy. More

by DDSMITHERS2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Orlando
Jun 27, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

June 26, 2023

Evan was great, gave us an estimate when the vehicle would be ready and he was spot on! And we appreciate not being upsold like some of your other service writers, thanks again Evan! More

by THE_REILYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jun 26, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support. Matt W. - CR Mgr. - Right Toyota

June 26, 2023

I enjoy working with my service manager Chris Browning, he is always very professional and is always willing to answer my questions. He keeps me updated about the repairs that are needed and as they are b More

by JUAN.GUTIERREZ0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Browning
Jun 27, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support. Matt W. - CR Mgr. - Right Toyota

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