Right Toyota - Service Center

The service department had to order parts, which took a while, but the service manager kept me informed with updates. while, but the service manager kept me informed with updates. More

Problem found and repaired in a timely manner. representative listened to what I had to say. representative listened to what I had to say. More

Pleasant employees Good service Comfortable waiting room Responsive even without appointment Overall a good experience room Responsive even without appointment Overall a good experience More

Darvin is gone. Hope he is enjoying retirement. He was my guy for years. Looking forward to working with Junior for the years to come. Joy Hope he is enjoying retirement. He was my guy for years. Looking forward to working with Junior for the years to come. Joy More

This was my third oil change. .. First two times it took 2+ hours with an appointment, this time 3 hours with an appointment... Totally unacceptable...I live in Wickenburg so drop .. First two times it took 2+ hours with an appointment, this time 3 hours with an appointment... Totally unacceptable...I live in Wickenburg so drop off is not an option... I pay a caretaker to stay with my Mom the 14 hours a day I'm at work and commute... So sitting there for 3 additional hours is not an option... When I got the car I told them I didn't have extra time to sit in the service department... I allow an hour then I start getting stressed as I have an hour and a half drive home with my 90 year old mother waiting for me... I like the car, the service staff is nice but nice doesn't get it... I plan on continuing my patronage there but something needs to be done... More

Service this time was the same as always wait 1. 5 hours and get in your fully serviced clean car and drive away with a smile on your face. Another great job. Thanks 5 hours and get in your fully serviced clean car and drive away with a smile on your face. Another great job. Thanks More

They were curtious and took care of the work quickly and efficiently. Answering all questions I had. efficiently. Answering all questions I had. More

I made an appointment a week in advance. I arrived approximately 15 minutes early. Everything seemed to be OK until they told me it was going to be 3 hours to complete an oil change. I told I arrived approximately 15 minutes early. Everything seemed to be OK until they told me it was going to be 3 hours to complete an oil change. I told the guy I had an appointment. He proceeded to point at a line of cars behind him and said, all these people had appointments as well. I did not get service due to the wait. I would completely understand waiting if I did not have an appointment. More

Anthony was very helpful and took his time explaining questions my wife and I had. This was the first new car we purchased since moving to Scottsdale from Iowa. questions my wife and I had. This was the first new car we purchased since moving to Scottsdale from Iowa. More

I so love everybody in the service department! They take time with you answer all questions and they treat everybody like family They take time with you answer all questions and they treat everybody like family More