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Right Toyota

Scottsdale, AZ

4.4
2,088 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,088 reviews

April 22, 2022

My service rep Darvin Perry was excellant. Service was on time and ready in the time frame quoted. More

by davej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darvin Perry
Apr 25, 2022 -

Right Toyota responded

Davej, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

April 20, 2022

Have been using this dealership for my last 4 vehicles …. Service is excellent quick and the staff a pleasure to work with whether for service questions or a quick xx More

by Tropicalhebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Krawiec
Apr 21, 2022 -

Right Toyota responded

Tropical, thank you for being a loyal Right Toyota customer, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

April 20, 2022

The dealership did a great job in estimating my wait time and the estimated cost. More

by dlghir
Recommend Dealer
Yes
Employees Worked With
Junior Qasemy
Apr 21, 2022 -

Right Toyota responded

dlghir, we do our best to be accurate and fair, thanks for the feedback. Matt W. - CR Mgr. - Right Toyota

April 20, 2022

Friendly courteous and always there to assist and explain specifics on services required to maintain a well running vehicle More

by Haams1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Apr 21, 2022 -

Right Toyota responded

Haams1, fast efficient service is what you can expect from Right Honda, thank you! Matt W. - CR Mgr. - Right Toyota

April 20, 2022

Friendly and professional, but very busy. This resulted in a wait for the service advisor. I had prepaid so checkout was fast and easy. That do not wash your car and the wait for the car whe More

by dlsheram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 21, 2022 -

Right Toyota responded

dlsheram, we have suspended the car wash service but will be resuming it soon, sorry for the inconvenience. Matt W. - CR Mgr. - Right Toyota

Apr 25, 2022 -

dlsheram responded

Thanks for the info on the car washes. However, you did noit address the long wait times.

March 31, 2022

Do not go there. Most dishonest sales I've see. Bate and switch. I went there, but appointment didn't matter. They don't honor the advertising by Toyota. Rude salesm More

by customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
internet sales
Mar 31, 2022 -

Right Toyota responded

We're sorry you are unhappy with your experience with us, but our dealership does not use "Bait & Switch" tactics. Such tactics are unethical and a waste of time for both the customer and staff member. Right Toyota is a very successful dealer in its own right and we do not need to engage in dishonest conduct to sell cars. I'm not sure what advertising you are referring to from Toyota, however, each dealer is independently owned and all pricing is left to each dealer's individual discretion. Matt W. - CR Mgr. - Right Toyota

March 26, 2022

Let me save your life Don’t do anything in this location don’t buy car and don’t service your car there I have multiple mistakes that they did and they are scammers so please listen to me and don’t go there More

by Aviv5045022035
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Someone
Mar 28, 2022 -

Right Toyota responded

Aviv, we're sorry you are unhappy, please let us know where we dropped the ball and what we can do to improve. Thanks. Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com

March 21, 2022

It's been 2 months since I bought my car and they haven't gave my spare key that should've been given right when I got my car. They keep tossing me around and didn't take me seriously. Every time I talk to s More

by Jane Doe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Jarden, Dominic Acuri
Mar 24, 2022 -

Right Toyota responded

Jane, we had our mobile service come to you and provide you with the key, please update your review. Matt W. - CR Mgr. - Right Toyota

March 17, 2022

Did not receive the promised & quoted discount from the Service Rep. As the Service Manager and he were gone when I picked my car up, I had no choice but to pay it. Felt like a bit of a bait & switch. More

by T. Whyte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Evan Krawiec and Eric Murphy
Mar 18, 2022 -

Right Toyota responded

T. Whyte, we are sorry the discount you were promised was not taken off your service bill. Please contact me with your information and some details about the service bill and I will review it with the service manager. Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com

March 15, 2022

Fast professional. No B.S. Right Toyota and Matt Bochi are the best. Fantastic Gift shop also. More

by intlsourcing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bochi
Mar 16, 2022 -

Right Toyota responded

Intlsourcing, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

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