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Right Toyota

Scottsdale, AZ

Overview
Reviews
Vehicles
4.4
2,083 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,083 reviews

August 27, 2023

Very good service Orlando is very nice person hi help me a lot with everything. More

by Amor8132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
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Aug 28, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 27, 2023

They were kind and explained what would be done. They got it done fairly quick. More

by LOBSIGERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
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Aug 28, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 27, 2023

Not on time. Said 5 hours and they finish next day. The money they charge for checking where going to be discount at the end and now we have to wait till Monday More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was great. The name starts with F. I forgot. He speaks Spanish
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Aug 28, 2023 -

Right Toyota responded

Thank you for sharing your feedback about your recent experience with our dealership. We truly appreciate your input, as it helps us identify areas where we can improve our services and provide a better customer experience. We sincerely apologize for the inconvenience you experienced regarding the timing of the service and the miscommunication regarding the charges. We understand how important it is for you to have accurate time estimates and clear information about the services you're receiving. Your concerns about the delay in service completion and the uncertainty around the refund for the checking charge are valid. We regret any frustration this may have caused you and want to assure you that we are taking your feedback seriously. We are actively looking into the situation to understand what led to the delay and miscommunication. Rest assured, we will take appropriate measures to address this issue and prevent similar occurrences in the future. Additionally, we will make sure to follow up promptly regarding the refund status, so you don't have to wait until Monday for an update. We value your business and want to ensure that you have a positive experience with our dealership. If there's anything else we can do to address your concerns or provide further assistance, please feel free to reach out to us directly. Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com

August 27, 2023

Right toyota always does a good job and are responsive to my requests. Easy to schedule service. More

by kevin4runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rich
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Aug 28, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 26, 2023

Clean, pleasant waiting area. Polite , courteous staff. Too long a wait for oil change. Told 1-2 hours. More

by Cindi
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 28, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 26, 2023

Great customer service from the second I walked in the door. Fast also, as soon as I got in he figure out what I was looking for. They figured out a solution to my problem that other dealership weren't ab More

by Braiden10franco
Recommend Dealer
Yes
Employees Worked With
Steve
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Aug 28, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 26, 2023

Service from start to finish was fantastic. Would highly recommend to anyone looking for a Toyota. More

by JMYDEN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian and Spencer
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Aug 28, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 26, 2023

Hayden Cosgrove was so much help, we will be coming back just to deal with him again! More

by KALEBHARRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Cosgrove
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Aug 28, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 26, 2023

They always service my car in a timely professional manner, trustworthy dealership and will always go back More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Aug 28, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 26, 2023

Worst experience ever. Finance rep Spencer Koenig upcharged $1295 over the negotiated price. Also failures to give us the $500 military discount. When we called and email More

by Cecilia Greenstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tiffany Sharp and Spencer Koenig
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Aug 28, 2023 -

Right Toyota responded

We apologize for any inconvenience caused, Cecilia. We appreciate your positive feedback about Tiffany, and we're sorry to hear about your experience with Spencer. We understand your frustration regarding the additional charges and the lack of follow-up. We'd like to address these concerns further, so please feel free to reach out to us via text or call. Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com

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