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Right Toyota

Scottsdale, AZ

Overview
Reviews
Vehicles
4.4
2,085 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,085 reviews

September 26, 2023

I was able to schedule an appointment within the week…I was met with service representatives that were swift & organized….they were able to complete my requested service for less than the original estimate More

by KARLISULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Swaine:this was my 2nd experience with Cody; personable & appropriately direct; an asset to this dealership
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Sep 27, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

September 20, 2023

Super busy dealership, they get you in and out fast, and on to the next. More

by vgutz03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
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September 18, 2023

Everyone I dealt with at Right Toyota made the purchase of our car pleasant, quick and easy. They were fair in negotiating our new car and trade. I’ve had a good post-sale customer service experience as w More

by CMO
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackson Garcia
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Sep 18, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

September 15, 2023

They where helpful and would recommend Right Toyota . Next time I get another truck I’ll be going back to Right Toyota More

by Davidgomez121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 18, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

September 11, 2023

Our experience, specifically with Michael was great. We mentioned to Michael on two occasions that we wanted to utilize our existing license by plate. Michael acknowledged our request. We also informed More

by Temecula47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael and other individual.
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Sep 11, 2023 -

Temecula47 responded

Not sure what more you need from me.

September 07, 2023

We were lied to more than once and the cost of the vehicle is way too high. More

by RIP off
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember but it was more then one person
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Sep 07, 2023 -

RIP off responded

You guys deserve an academy award

September 06, 2023

Very good timed service, clean ,quiet and spacious waiting area. While waiting can have some hot or cold beverages. More

by Amariamma09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich, Matt
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Sep 07, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

September 05, 2023

Excellent service department. Service advisors are friendly and trustworthy. Work is done in a timely manner. I never have to wait more than two or three hours for service to b More

by Bjwazii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Terp
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Sep 06, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

September 01, 2023

At 55 yrs old have bought a lot of cars through my life this was the first time I didn't feel sick to my stomach during the process More

by AZ dreaming
Recommend Dealer
Yes
Employees Worked With
Christian our salesman. A+++++
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Sep 06, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 30, 2023

The last 2 service visits had 3 work-concerns that were not needed or required by a related work item. I was told that my account records didn't list the 3 items within the normal mileage driven. I save al More

by jlmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
O. Delgado, Daniel Vick
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Aug 31, 2023 -

Right Toyota responded

We appreciate you sharing your feedback about your recent service visits with us. We apologize for any frustration or inconvenience caused by the concerns that were identified during those visits. Your experience is important to us, and we deeply regret any miscommunication or unnecessary work that was performed. We understand the value of accurate diagnosis and transparent communication when it comes to servicing your vehicle. We apologize for the discrepancies between your account records and the actual mileage driven. We should have provided a more thorough explanation of the reasons behind the recommended work, especially in relation to the specific mileage intervals. Your feedback highlights the areas where we need to improve our communication and transparency in the service process. We take your concerns seriously and will use them as an opportunity to enhance our processes and ensure that we provide accurate and necessary recommendations to our customers. If you have any specific concerns you would like us to address or if you would like further clarification on the work that was performed, please don't hesitate to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future.

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