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Right Toyota

Scottsdale, AZ

Overview
Reviews
Vehicles
4.4
2,088 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,088 reviews

July 20, 2023

I waited over 3 hours for 15K service with an appointment. This included oil change and tire rotation. Valve stem covers were left loose and hubcaps filthy with fingerprints. Car wash was not More

by TOMEARA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando
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Jul 21, 2023 -

Right Toyota responded

Thank you for sharing your recent service experience with us. We sincerely apologize for the inconvenience you encountered during your 15K service appointment. We understand that waiting for over 3 hours, especially with an appointment, is unacceptable, and we deeply regret the oversight and lack of attention to detail during your service visit. We apologize for the loose valve stem covers and the filthy hubcaps. Our team should have paid closer attention to these aspects, and we take full responsibility for not meeting the standard of service we strive to deliver. We will reinforce our quality control processes to ensure that such issues are avoided in the future. Matt W. - CR Mgr. - Right Toyota

July 20, 2023

I have been keeping up with maintenance on my car and I deal with Junior Qasemy each time. He is very friendly, knowledgeable, and professional in his job. I always know I will get the best service because More

by CP070509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Qasemy
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Jul 21, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 20, 2023

Quick and friendly. Easy to make appt and change as well. Always reliable and helpful. More

by JENNY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jul 21, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 20, 2023

Great service - prompt - communication awesome- fair pricing, shuttle driver wonderful- did exactly what I took vehicle in for More

by Karen Fair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody and i forget name of shuttle driver but he was awesome as well
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Jul 21, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 19, 2023

This is our 6th vehicle from right Toyota, and we’ve received the same amazing service every time. More

by RGILLEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Powlak
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Jul 21, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 19, 2023

Quick turnaround on the service and was kept informed or communicated about the additional items needing attention. More

by Aussieab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Jul 21, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 19, 2023

Always professional, on time, and incredibly friendly. Great customer service and Junior is great to work with. More

by DreeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Jul 21, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 19, 2023

Paul was awesome. I would recommend him and the dealership to friends and family. Thank you. More

by JAMSDEVEREAUX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul L
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Jul 21, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 19, 2023

Amazing from start to finish. Thank you! For being amazing employees. I appreciate you all. More

by MISSJTANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Farhan & Jim
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Jul 19, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 19, 2023

Matt Rich did a great job for me my appointment was not till Wednesday but my battery died and I had to come in early on Monday and he got me all taken care of them short notice. More

by BOBOVOLS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rich
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Jul 21, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

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