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Right Toyota
Scottsdale, AZ
2,083 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 8:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,083 reviews
July 27, 2023
Took my 2003 4Runner in for a brake problem. They also found certain steering fluid lines leaking. After I got the vehicle back, I noticed something wasn't done as I thought it should be. Roge They also found certain steering fluid lines leaking. After I got the vehicle back, I noticed something wasn't done as I thought it should be. Roger, my service writer, got after it immediately. He told me to come back in and they would provide a rental car while they reworked the issue. All was done and I really appreciated the attitude of Roger and his manager in getting it resolved! (they also comped me a future yellow service) Over the years the Right Service Dept's care of our vehicles has been exemplary! Mistakes happen in this life, but the real measure of character is how the mistake is handled . . . bravo! PS: I'll add my vote for bringing back the car wash after service. It was a really nice touch! More
by TERY
Verified CustomerEmployees Worked With
Roger Terp
July 27, 2023
Matt Rich is easy to deal with Feel very confident that he will be honest & trustworthy about any issues that arise with my 2007 Toyota Avalon. I would highly recommend him as one of the best in class. T he will be honest & trustworthy about any issues that arise with my 2007 Toyota Avalon. I would highly recommend him as one of the best in class. Thanks Matt for being so great to me. Greatly appreciate you. Till next time. Thanks also to the Mgr who approved my check when paying. I’ll know better next time to bring my credit card. Cashier was also efficient. Thank you! More
by p10jules
Employees Worked With
Matt Rich
July 26, 2023
I do not recommend this dealership. The sales manager was rude and so was the financial assistant. I was lied to when I asked about my credit score being ran due to me already having a The sales manager was rude and so was the financial assistant. I was lied to when I asked about my credit score being ran due to me already having a pre-approved loaned. That was not the case they ran my report and it affected my credit score. Then the financial advisor was upset that i declined the extended warranty. Overall ver rude customer service. More
by lenoch43
Employees Worked With
Jake
July 26, 2023
I can’t see a good reason to front load appointments at the beginning of the day without telling customers how long the wait will be beforehand. The waiting room and free beverages are great, but if a cust the beginning of the day without telling customers how long the wait will be beforehand. The waiting room and free beverages are great, but if a customer will have to wait 4 hours for service to complete they should know that way ahead of time when the appointment is scheduled to make plans. The quality of the work was great, but a preliminary ballpark pricing of the work needing to be done should also be available upon making the appointment so the customer knows how much it will cost, how long it will take, just ballpark. Other than that it was all fine, maybe employees could smile a bit more — seems like everyone is kind of stressed. More
by FREEDOM308
Employees Worked With
Matt
