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Right Toyota

Scottsdale, AZ

4.4
2,087 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,087 reviews

July 28, 2023

Orlando has a big pair of shoes to fill with the retirement of Darvin but he seems like he is very capable of filling them. This is my third or fourth Toyota and the only service they have ever had More

by mark.s.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Jul 31, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 28, 2023

My experience with Shawn in sales was extremely disappointing. During the test drive, he pressured me to commit to buying a Highlander without discussing any numbers. When I mentioned the need to t More

by srteich545
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Shawn
Jul 28, 2023 -

Right Toyota responded

We apologize for the disappointing experience you had with Shawn in sales. We understand the importance of discussing numbers and providing essential financial information during the car buying process. It is never our intention to pressure or be dismissive towards our customers. We take your feedback seriously and will address this with Shawn to ensure it does not happen again. We apologize for any offense caused by inappropriate language and assure you that it is not reflective of our dealership's standards of professionalism. We appreciate you bringing this to our attention and would like to offer further assistance. Please contact us via text or call so we can address your concerns directly. Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com

July 28, 2023

They are deceptive throughout the process and try to sell a payment. They added $5000 in warranty’s and extras they never disclosed or ask me if I wanted snd tried to get an acceptable payment. In my opini More

by awolf12948
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know a name
Jul 31, 2023 -

Right Toyota responded

We are truly sorry to hear about your negative experience with our auto dealership. We sincerely apologize for the issues you encountered during the final paperwork process. We understand the importance of transparency in our business practices, and we regret that we fell short of meeting your expectations in this regard. Matt W. - CR Mgr. - Right Toyota

Jul 31, 2023 -

awolf12948 responded

It is my opinion that the deception was intentional and deplorable. Integrity is more important than anything else in dealing with a car dealer and unfortunately that is void in your business. I buy lots of cars for kids and grandkid. Over the past 3 years I bought a Camry from you, a 2020 Supra from Findlay and 2 Lexus SUV’s. I’m very happy that the other dealers from Toyota are actually honest and ethical.

July 28, 2023

Treated really nice. Great service. Thanks for all to Jonathan and Jackson. Thanks a lot. More

by inter0227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, Jackson
Jul 31, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

Jul 31, 2023 -

inter0227 responded

Thanks for all your help.

July 28, 2023

Outstanding service. Dan Vick has always given us 💯. Certainly a pleasure to work with him and all of the Service staff at Right Toyota. More

by STEVE@BEIRIGER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vick
Jul 28, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 28, 2023

Chris Browning takes excellent care of my 22 Rav 4. He is always available when I need assistance. Right Toyota is a clean facility, including restrooms, and coffee etc. I’m very happy with the servic More

by ccfraser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browning & Ryan Lanoue
Jul 31, 2023 -

Right Toyota responded

Thank you for being a loyal customer, we look forward to many more years being your Toyota dealer.

July 28, 2023

Service was done professionally. Waiting period was less than originally told. All staff very friendly. More

by NORMPODRAZIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 31, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

July 28, 2023

Working with Jason and Brandon was a pleasure. They made the car buying process very easy and pleasant More

by belindawardrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon/Jason
Jul 29, 2023 -

belindawardrick responded

Great experience

Jul 31, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 28, 2023

Nice service rep, Tim Paffumi, always takes care of our car and out truck too. He's a very good person. More

by BSC44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Paffumi
Jul 31, 2023 -

Right Toyota responded

Thank you for being a loyal customer, we look forward to many more years being your Toyota dealer.

July 28, 2023

Tim was very professional, attention detailed oriented, and communicated with us effectively through whole service process. We fully trust him and Right Toyota for all our service needs. More

by Mlong20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 31, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

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