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Right Toyota

Scottsdale, AZ

Overview
Reviews
Vehicles
4.4
2,087 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,087 reviews

August 05, 2023

Did not fix the mpg issue. Left the coolant reservoir FAR below low. Overcharged for the service provided. Less than 1.5 hours of service billed at $453.00 labor total. Car re More

by SHERRIE.ZA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Bishop, Daniel Vick
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Aug 07, 2023 -

Right Toyota responded

We sincerely apologize for the inconveniences you experienced during your recent service visit to our dealership. Your feedback is invaluable to us, and we deeply regret that we fell short of meeting your expectations. We understand the frustration caused by the unresolved mpg issue, coolant reservoir levels, overcharging, and the condition in which your car was returned. We take your concerns seriously and will thoroughly investigate each issue you've raised. Rest assured, we are committed to addressing these matters promptly and rectifying the situation to your satisfaction. Your feedback about the service technician's performance and the discrepancies in the service invoice have been duly noted. We want to assure you that our team is dedicated to delivering top-notch customer service and ensuring that your vehicle is properly maintained. We appreciate your kind words about Daniel Vick and acknowledge your dissatisfaction with the overall service quality. Your experience is not reflective of our usual standards, and we will take steps to ensure such instances are prevented in the future.

August 05, 2023

Junior is awesome! Very helpful and communicates very well. The service team got things done very quickly More

by EDMAC281992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Aug 07, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 05, 2023

Very courteous and conscientious service. Maintenance needs are clearly explained with alternatives. Best of all Toyota Service Centers in the valley. More

by rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Marentes
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Aug 07, 2023 -

Right Toyota responded

Thank you for being a loyal customer, we look forward to many more years being your Toyota dealer.

August 05, 2023

Excellent smooth service, specially the internet manager Mash was very nice and listened us very carefully and find a car for us that we love. Also Mash gave us very nice deal as well as remove all warranty More

by MLASKER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mash
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Aug 07, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 05, 2023

Great dealership, great service kind of people helping one another caring and considerate and informative, thank you More

by PNSKAT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Roger
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Aug 07, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 04, 2023

Matt Rich is great to work with. Answered all my questions and kept me apprised of the service on my vehicle. Shoutout to Arron Wildermuth and his great mechanic skills. More

by Marcela L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rich and Arron Wildermuth
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Aug 07, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 04, 2023

Reliable. Courteous. Timely. Much Appreciated. I will certainly be coming back to Right Toyota for service. More

by DONWHITEHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Boccie
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Aug 07, 2023 -

Right Toyota responded

Thank you for being a loyal customer, we look forward to many more years being your Toyota dealer.

August 04, 2023

From arriving to leaving everyone was very courteous and professional. 😊 Thank you. Keep up the good work. More

by scarlette8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 07, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 04, 2023

In the past, when we used some other Toyota car dealerships for our vehicle services, at the waiting room, there were always food and drinks served to the customers waiting at the waiting room fre More

by Gemma Banville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Browning. He gave us excellent services. We enjoyed dealing with him.
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Aug 07, 2023 -

Right Toyota responded

We offer complimentary drinks as a courtesy to our customers. We used to offer free donuts, bagels & snacks, but Covid ended that, sorry.

August 04, 2023

I Love RightToyota service professional and friendly but man 2 hours for an oil change.. More

by YA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt R
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Aug 07, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

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