Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Right Toyota

Scottsdale, AZ

Overview
Reviews
Vehicles
4.4
2,087 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
Contact Dealership
View Awards

7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 2,087 reviews

August 07, 2023

Claimed leaking timing chain gasket was not correct. Claimed leak a trans axle seal was correct with repair cost of over $2500.00. Had repair done with certified auto repair shop for $429.00. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Rich
Report | Print
Aug 08, 2023 -

Right Toyota responded

Thank you for taking the time to share your feedback regarding your recent experience with our dealership. We appreciate your honesty, and we apologize for any inconvenience you've experienced. We are sorry to hear about the discrepancy in the diagnosis and repair costs for your vehicle. Your satisfaction is important to us, and we regret that we did not meet your expectations in this instance. We take your comments seriously and will review the details of your situation to understand where the breakdown in communication occurred. Our goal is to provide accurate and fair assessments of vehicle issues, and it's clear that we fell short in this case. We are glad to hear that you were able to find a more cost-effective solution for your repair needs. While we stand by our work, we understand that you found a more favorable option, and we respect your decision. If there's anything further we can do to address your concerns or improve our service, please do not hesitate to reach out to our customer service department at [phone number]. Your feedback is invaluable, and we are committed to learning from this experience to better serve our customers in the future. Thank you for bringing this to our attention, and we apologize again for any inconvenience you've faced. We hope to have the opportunity to provide a more positive experience in the future.

August 07, 2023

Called from Prescott, needed a Rav 4 XLS. Finley Toyota gave me the runaround for two weeks. Spoke with Austin and he had one in stocks. Purchased the car on the spot. More

by The Dunns
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Aug 08, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 06, 2023

It is a good smooth service . Cody is really nice and friendly . Do not wait too long . More

by HAIHUA_CHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Aug 07, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 06, 2023

Ian Erekson is the best! Very responsive and helpful. Buy from him. He is the best More

by GEORGEJPOTTER
Recommend Dealer
Yes
Employees Worked With
Kent Thompson
Report | Print
Aug 07, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 06, 2023

Great customer service who delivered in a timely manner - everyone I interacted with was a great help More

by BENKIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 07, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 06, 2023

Thank you Paul and Jack. ..both of you just wonderful...you guys were very helpful...thank you so much. More

by DAOCC2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul and Jack.
Report | Print
Aug 07, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 06, 2023

Tim Paffumi has always been a good resource in maintaining my truck. He answers all my concerns. More

by RCA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Paffimi
Report | Print
Aug 07, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 06, 2023

Excellent service that why we keep doing business with them even though they are about 60 miles away More

by CHRIS.ABRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Aug 07, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 06, 2023

Delivered what was promised. Great staff, clean waiting area, charges were reasonable, wonderful experience. Congrats More

by Imor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Delgado
Report | Print
Aug 07, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 06, 2023

It was the worst experience buying a vehicle I have ever had in my lifetime. More

by Will never buy here ever again!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn
Report | Print
Aug 07, 2023 -

Right Toyota responded

We are truly sorry to hear about your disappointing experience while purchasing a vehicle from our dealership. Your feedback is crucial to us, and we sincerely apologize for any inconvenience or frustration you encountered. We understand the significance of a smooth and positive vehicle purchasing process, and it is clear that we fell short of meeting your expectations. We take your comments seriously and will thoroughly review your case to identify the areas where we need to improve to ensure this does not happen in the future.

1
...
21
22
23
...
209