Right Toyota

Typical Bait and Switch? Requested to see a car, was there an hour later after they suggested I come in and see and drive it. When I arrived about an hour later as they req Requested to see a car, was there an hour later after they suggested I come in and see and drive it. When I arrived about an hour later as they requested, the car was no longer available "Would you like to look at a 'new' model?". Credibility lost. More

Very helpful with financing. Salesperson should have had us do more than just ride around with him (e.g., windows don't work, no radio/clock, only one key). These are things that Salesperson should have had us do more than just ride around with him (e.g., windows don't work, no radio/clock, only one key). These are things that would have made me as a senior decide against buying the truck. Also, getting into the Ford F150 is too difficult for those of us over 75 and 80. I think the salesperson should have suggested a more -appropriate vehicle. However, we felt pressured to hurry. More

Chris in Fleet Sales was nothing short of outstanding. Professional, courtesy, responsive. He made the difference with our decision to purchase from Right Toyota. Professional, courtesy, responsive. He made the difference with our decision to purchase from Right Toyota. More

Went in to check out a TRD pro Tacoma, and it wasn’t to my liking completely. Internet sales manager made a comment about how the sales rep I was dealing with was chasing nothing right in front of me. I wo my liking completely. Internet sales manager made a comment about how the sales rep I was dealing with was chasing nothing right in front of me. I won’t be back. Wouldn’t recommend this dealer. Go somewhere else More

Great service! Efficient, friendly, and good looking staff, easy to establish rapport, very minimal waiting. Staff were very knowledgeable and gave detailed inform Efficient, friendly, and good looking staff, easy to establish rapport, very minimal waiting. Staff were very knowledgeable and gave detailed information that was important to know. They worked together great as a team. More

No integrity even when I called the dealer and asked for specific car the sales person promised to call back with more info and answers my questions he never called back. Very rude. I will never do busines specific car the sales person promised to call back with more info and answers my questions he never called back. Very rude. I will never do business with Right Toyota. More

Paid cash but they still required personal information. They ran a hard credit inquiry after saying they wouldn't run it. They totally lied. Don't trust them. I regret giving them my business. They ran a hard credit inquiry after saying they wouldn't run it. They totally lied. Don't trust them. I regret giving them my business. More

This was by far the worst sales experience I have had in my life. We agreed on a price for the vehicle including a trade in for my previous vehicle. After going through all of the paperwork the price I en my life. We agreed on a price for the vehicle including a trade in for my previous vehicle. After going through all of the paperwork the price I ended up paying was significantly higher than what we had agreed on. After returning home I tried to contact the sales agent who never returned my calls. I left a google review, a representative from Right Toyota responded with contact information, I never heard back from my message to him either. In the end, I see this as my own fault for trusting the process where I should have been more vigilant through the process. More

Very shady with paperwork. Was told maintenance and wheel and tire plans were free from Toyota. Paperwork was $4000 for the 2 plans plus another $3000 which they couldn’t expl Was told maintenance and wheel and tire plans were free from Toyota. Paperwork was $4000 for the 2 plans plus another $3000 which they couldn’t explain. Redid paperwork and Offered $7000 refund and but $2000 was added to paperwork. So now we’re $9000 over what price should have been. I was told we had agreed to a $2000 mark up as they were trying to move vehicles off the lot. This seems backwards to me. Sales manager said they don’t discount new vehicles even during Toyotathon and discounts were offered online ad.. We did get a $8600 refund from them. This is the biggest group of dishonest people I’ve ever dealt with. Read your paperwork very carefully as they will hide the numbers when you sign the contract. I should have run away but didn’t and had to deal with it. Love the vehicle but glad it’s over with. Sales manager stated they don’t care about reviews because for everyone bad they have 10 good reviews. Not a very good percentage. Most dealers pride themselves on all good reviews. Stay away!!!! More