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Right Toyota

Scottsdale, AZ

Overview
Reviews
Vehicles
4.4
2,087 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,087 reviews

August 12, 2023

Need to make early morning appointments because they get very busy. Once I was waiting 4 hours because of number of clients. Changed to early morning out in 1.5 hr More

by DDANELLE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget
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Aug 16, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 12, 2023

Matt was courteous courteous and he explained the work that needed to be done and why. More

by RICHBEAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 16, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 12, 2023

The service was very bad and I waited almost 3 hours just for a tire rotation More

by CCASTRAMOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Aug 16, 2023 -

Right Toyota responded

We appreciate you taking the time to share your recent service experience at our dealership. We sincerely apologize for the extended wait time you experienced for a tire rotation. Your time is valuable, and we deeply regret any inconvenience this may have caused. We understand that your wait time was far from ideal, and we take your feedback seriously. We are committed to providing efficient and timely service to all our customers, and we apologize for falling short of your expectations on this occasion. We are actively reviewing our service processes and staffing levels to ensure that such delays are minimized in the future. Your feedback is invaluable to us as we work to improve our services and provide a better experience for all our customers.

August 12, 2023

The finance guy was very manipulative and vague about the details of the contract. He was also very pushy with the extended warranty. I just left feeling taken advantage of. More

by BELLGLUNTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Farhan
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Aug 16, 2023 -

Right Toyota responded

Thank you for sharing your recent experience at our dealership. We apologize for the inconvenience and frustration you experienced due to incomplete maintenance, resulting in a breakdown shortly after leaving our premises. Your satisfaction is our priority, and we deeply regret any inconvenience this situation may have caused. We understand the importance of thorough and accurate maintenance to ensure the reliability of your vehicle. We sincerely apologize for the oversight that led to this issue and the subsequent inconvenience of needing a tow and an additional visit to our dealership. We appreciate your understanding and patience throughout this process, and we are pleased that we were able to reimburse you for the tow fee. We take your feedback seriously and are actively reviewing our procedures to prevent similar situations from occurring in the future.

August 12, 2023

Had an issue with the Bluetooth not working with the Microphone on my 2019 Avalon. they updated the radio software, it still did not work, bought it back a month later and they then gave a 1300 dollar e More

by ROGER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Matt
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Aug 16, 2023 -

Right Toyota responded

Thank you for sharing your recent experience with our dealership. We appreciate your feedback and apologize for any inconvenience you faced with the Bluetooth and microphone issue in your 2019 Avalon. We're glad to hear that you were able to find a solution on your own, and we value your input as it helps us improve our services. We apologize for the initial inconvenience and any confusion surrounding the radio software update and the subsequent estimate. Your experience highlights the importance of exploring all possible solutions before proceeding with more extensive repairs, and we appreciate your resourcefulness in resolving the issue.

August 12, 2023

Highly recommend Cody. Very professional and was able to help me get to the root of my issue and find a resolution. Grateful to have a “guy” and have already recommended hi More

by MICHAEL.FOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Aug 16, 2023 -

Right Toyota responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 12, 2023

Always a pleasure to work with and fast service I don’t mind driving from awhatukee to Scottsdale for my car service!!! More

by KSUAREZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rich
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Aug 16, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 12, 2023

Great service battery was under warranty and was replaced. Dropped off and pick up after 5pm More

by marcus.wilson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Aug 16, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 11, 2023

Best used cars on their lots. They are kept in immaculate condition and truly impressive More

by Mjbacon81
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Ivanhoe, Zach
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Aug 16, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 11, 2023

I had a fantastic buying experience with Right Toyota. From my first encounter with sales all the way through finance - it was smooth with communication and amazing people. More

by TROUBLE7737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Pawlak, Adam Rosepink(I think this was his last name)
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Aug 16, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

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