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Right Toyota

Scottsdale, AZ

4.4
2,087 Reviews
Right Toyota is your Toyota dealer in Scottsdale serving the Phoenix Metro, Tempe, Mesa and Fountain Hills communities. Right Toyota offers new and used Toyota cars and trucks for sale. As a full service Toyota dealership, Right Toyota provides parts and services such as regular maintenance, oil change and repair for all Toyota vehicles. You can find the Right Toyota Showroom located at 7701 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260. Stop by Right Toyota in Scottsdale, AZ and test drive a new Toyota car or truck today.
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7701 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,087 reviews

August 13, 2023

Great to work with. Jason Murdoch. Greg whisker. And Jr. I will always use them. More

by CARSIN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murdock. Greg whisler. And Jr.
Aug 16, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 13, 2023

My experience was very poor I found the process to be Sketchy and unprofessional. I will not recommend anyone ever buy a Toyota due to their dishonest practices. More

by AOSWALT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Aug 16, 2023 -

Right Toyota responded

Thank you for sharing your feedback regarding your recent experience at our dealership. We apologize for any negative impression you may have had and for not meeting your expectations. Your concerns are important to us, and we regret any dissatisfaction you may have encountered during the process. We strive to provide a transparent and professional experience for all our customers, and we are disappointed to hear that you felt our practices were dishonest. We take your comments seriously and will be reviewing our processes and communication to ensure that we uphold the highest standards of professionalism and integrity. We are committed to addressing your concerns and working to improve our services. If you would be willing to share more details about your experience, we would greatly appreciate the opportunity to learn and make necessary changes.

August 13, 2023

We were notified of a recall on the automatic doors on our minivan. Our experience was very disappointing. When we booked our appointment they told us we must book a minimum of three days in advance to ma More

by proimagedoug
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Browning
Aug 16, 2023 -

Right Toyota responded

Thank you for sharing your feedback regarding your recent experience at our dealership. We apologize for any negative impression you may have had and for not meeting your expectations. Your concerns are important to us, and we regret any dissatisfaction you may have encountered during the process. We strive to provide a transparent and professional experience for all our customers, and we are disappointed to hear that you felt our practices were dishonest. We take your comments seriously and will be reviewing our processes and communication to ensure that we uphold the highest standards of professionalism and integrity. We are committed to addressing your concerns and working to improve our services. If you would be willing to share more details about your experience, we would greatly appreciate the opportunity to learn and make necessary changes. We understand your decision not to recommend our dealership, and we hope that in the future, we can have the chance to serve you better and regain your trust.

August 13, 2023

Service was great. A little disappointing when in the "Quiet Room" working a gentleman came in talking on his cell phone. I know this is not the dealership fault but un More

by miglior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bocchi
Aug 16, 2023 -

Right Toyota responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 13, 2023

We received great efficient service in a very reasonable amount of time. All the service representatives are knowledgeable and courteous. More

by CONCEPTSETC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Aug 16, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 13, 2023

Found a good deal on a pickup, and didn't have to stay around forever to work out a deal! More

by dunkerdan5858
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mash, Zack, ? Can't remember salesaman...
Aug 16, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 13, 2023

I have been satisfied with the every time zi have visited Right Toyota. They are pleasant and efficient. More

by BARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt B. And Jason
Aug 16, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 13, 2023

After new vehicle was leased, I had to bring back vehicle 2 times. After dropping off second time never heard from from sales person again. I had to make tons of calls. Finally, service had to help me. Worst More

by ARIYORK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dcc
Aug 16, 2023 -

Right Toyota responded

Thank you for taking the time to provide your feedback on your recent leasing experience at our dealership. We sincerely apologize for the inconvenience and frustration you experienced during the process and afterward. Your satisfaction is important to us, and we deeply regret any communication breakdown that occurred. We understand the importance of clear communication and seamless customer service, and we acknowledge that we fell short of your expectations in this regard. It is disappointing to hear that you had to go through such an ordeal to receive the assistance you needed. Your feedback serves as a valuable lesson for us, and we are committed to improving our customer service and communication processes. We will be addressing the issues you raised with our sales team to ensure that situations like this do not happen in the future.

August 13, 2023

They were so friendly & welcoming you in. They really care about you. I was in good ha ds & felt comfortable. More

by Chatty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ. ABDUL & ZACHARY JARDEN
Aug 16, 2023 -

Right Toyota responded

Thank you for the positive feedback, we appreciate your business.

August 13, 2023

Well organized and efficient friendly staff. Always a pleasure to have truck worked on. Thanks More

by azsoftball09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 16, 2023 -

Right Toyota responded

Thank you very much for the kind feedback, we appreciate your business and support.

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