Right Toyota

As always, Danny Vick and his team do a suburb job. Easy in a quick out, finished earlier than promised. Absolutely a minimum of hassle. in a quick out, finished earlier than promised. Absolutely a minimum of hassle. More

Darvin Perry who is my Service Contact at Right Toyota in Scottsdale Az., is the Very Best of ALL Service Managers. He is thorough, highly knowledgeable and always very polite. Toyota is most fortunate to Scottsdale Az., is the Very Best of ALL Service Managers. He is thorough, highly knowledgeable and always very polite. Toyota is most fortunate to have such a valuable employee!! More

Darvin Perry did a great job! He took over when my original advisor was too busy on the phone to acknowledge or help me when I arrived. original advisor was too busy on the phone to acknowledge or help me when I arrived. More

Dealer didn’t have a kids area which would be helpful... they had a quiet room which was nice to work from. I dropped off without an Appt at 730 and was done by 1030, for an oil change and system checkup. they had a quiet room which was nice to work from. I dropped off without an Appt at 730 and was done by 1030, for an oil change and system checkup. More

I had an incredible experience on my last visit to Right Toyota. Matt B. was very polite and helpful. He explained to me the service items that I needed to have done and was extremely honest about other ite Toyota. Matt B. was very polite and helpful. He explained to me the service items that I needed to have done and was extremely honest about other items that I thought I needed but didn’t at this time. I truly developed trust in Matt and his knowledge of servicing my Tundra which is very hard to find nowadays. Thank you Team Right Toyota! More

Great experience with Roger. Scheduled service was done on time and under budget. He CB offered me Toyota care which saved me a fair amount of money. on time and under budget. He CB offered me Toyota care which saved me a fair amount of money. More

I can always count on Right to always do things right. Daniel Vick my Service Pro does an excellent job of explaining the service before ha d and after! Daniel Vick my Service Pro does an excellent job of explaining the service before ha d and after! More

Darvin Perry needs to work on his customer service. I won’t deal with him any more after two different occasions of him acting like a hardass to me. I think he needs to be in a line of work where he does won’t deal with him any more after two different occasions of him acting like a hardass to me. I think he needs to be in a line of work where he doesn’t deal with customers. I asked him to check into noise coming from the fan in the ac system and he just looked at me and begrudgingly said “ok”. And of course they didn’t check, no notes about customer reported issues, nothing. This is why I was hesitant to return to Right Toyota. Now I’ll find a new dealership. More

Darvin was friendly, quick and efficient. He communicated with shuttle operator to contact me for pick to get my car. He is a great job. with shuttle operator to contact me for pick to get my car. He is a great job. More

Safety issues not addressed. Poor communication. Brought Avalon hybrid for seatbelt and airbag recall. Staff seemed distracted. Car had alerts on screen - called a few times, safety concerns were dismissed. Avalon hybrid for seatbelt and airbag recall. Staff seemed distracted. Car had alerts on screen - called a few times, safety concerns were dismissed. Turns out seatbelt was still degrctive. More