Right Toyota

Logan and Chris were helpful and I did not feel like they were being dishonest at all. We had been to a few other dealerships that tried to lie or use aggressive sales tactics which are a real turn off for m were being dishonest at all. We had been to a few other dealerships that tried to lie or use aggressive sales tactics which are a real turn off for me. 4 stars because I did not like the back and forth, trying to work numbers, especially because I was in a hurry. Just get straight to the point :) it can leave a bad taste in the customers mouth otherwise. More

Brian is always easy to work with for service. He is thoroughly and communicates efficiently. They also make you feel comfortable with COVID with their sanitation and handling policy of customers cars. thoroughly and communicates efficiently. They also make you feel comfortable with COVID with their sanitation and handling policy of customers cars. I’ll be bringing the car back for continued service in the future! More

I have consistently recieved outstanding service at Right Toyota. The manager Roger Terp has always been available to answer questions and direct me to the service that has been need for my Prius. Toyota. The manager Roger Terp has always been available to answer questions and direct me to the service that has been need for my Prius. More

Friendly staff and easy to schedule appointments The work was done in the amount of time promised. I would definitely recommend the Right Toyota dealership. work was done in the amount of time promised. I would definitely recommend the Right Toyota dealership. More

The work itself seems to be good. The courtesy shuttle was a small disaster. My car came back filthy from some kind of water overspray. was a small disaster. My car came back filthy from some kind of water overspray. More

I was working first with Russ Browning who then put me in touch with Brian Koepke, who was awesome to work with. I will send more customers there way. These two guys helped me get what I wanted in a vehicl touch with Brian Koepke, who was awesome to work with. I will send more customers there way. These two guys helped me get what I wanted in a vehicle. Thank you More

Not happy with the extra long wait time, poor communication. Had an appt. & still took someone ahead of me for an alignment. Was told would take 1-1/2 hours. Waited 2 1/2 hours with no updates un communication. Had an appt. & still took someone ahead of me for an alignment. Was told would take 1-1/2 hours. Waited 2 1/2 hours with no updates until I checked, then he went and checked on the status. No other complications with my car, besides the recall in which they didn’t inform me they did not have the part until I got there and will call me in a couple of weeks. He even argued with my wait time, but I had timed it and showed him. He said he had no control over how long it would take afterwards, but then told me another car got ahead of me. I said I had an appointment and was even early for it. Just not happy with the customer service I was used to from the dealership. Wait times in the past were pretty accurate. I was just forgotten this time. I don’t want to get an employee in trouble, he could have had a bad day. I will just not use him again! Car was eventually aligned and could feel the difference. The two stars were for the customer service which is usually why I stay at the dealership for my repairs that are more costly than other places. More

Service experience has been good. Two service trips, both were completed very efficiently and thoroughly. Staff have been friendly. The best part was my most recent service all staff wore face coverings. Tha were completed very efficiently and thoroughly. Staff have been friendly. The best part was my most recent service all staff wore face coverings. Thank you. More

Great service. Fast. Affordable. Clean waiting area. Social distancing protocol in place. Personable service consultant. Dealership close to home and convenient. Easy to schedule appointment. Social distancing protocol in place. Personable service consultant. Dealership close to home and convenient. Easy to schedule appointment. More

Receptionist was wonderful and sales team as well. I traveled from Tucson because, I had purchased a new vehicle from Right Toyota before and was always valued and appreciated as a customer. traveled from Tucson because, I had purchased a new vehicle from Right Toyota before and was always valued and appreciated as a customer. More