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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

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March 24, 2023

This is for SERVICE at Right Honda. The service underwriter was efficient with no direct complaints about her. Beware of charges, however. They will have unexpected add-on costs, desp More

by Julius LaMoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bonnie
Mar 27, 2023 -

Right Honda responded

We're sorry to hear about your experience, Julius. We understand how frustrating unexpected charges can be, and we apologize for any confusion caused by our supply fees. We strive to be transparent with our customers and will make sure to improve our communication regarding additional charges. Please don't hesitate to contact us via text or call if you require further assistance. Matt W. - CR Mgr. - Right Honda / mwinter@righthonda.com

March 22, 2023

Right Honda is the best! I have been going there for years! Fabulous service. Thank you! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thornton
Mar 23, 2023 -

Right Honda responded

Lisa, thank you for being a loyal customer, we appreciate your business! Matt W. - CR Mgr. - Right Honda

March 20, 2023

I took my ‘19 Honda Fit in for a simple oil change and to have the windshield wipers changed. The mileage was 25,801. They charged me $121.43, These people are thieves! I will never return to this dealer fo More

by Scottsdale customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve was the service rep
Mar 21, 2023 -

Right Honda responded

SC, we are sorry your recent service was more expensive than you expected. All costs for service are discussed before completing the work so there are no surprises. Matt W. - CR Mgr. - Right Honda

March 06, 2023

Kind and caring service people. Did no try to “sell” additional service. Honest dealership to deal with. More

by Christine Raizin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in service department
Mar 07, 2023 -

Right Honda responded

Christine, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Honda

February 22, 2023

My service writer, Brandon Bonds always takes such good care of me and my Honda Pilot in a courtious and swift manner. More

by sberk327
Recommend Dealer
Yes
Employees Worked With
Brandon Bonds
Feb 24, 2023 -

Right Honda responded

Sberk327, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Honda

Feb 27, 2023 -

Right Honda responded

Sberk, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Honda

February 10, 2023

Best service and relationships anywhere in the valley. Thanks always to Daniel in service, as always on top of everything and a nice guy. And yesterday to Alex the Internet Sales Msnager who really helped More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel and Alex
Feb 13, 2023 -

Right Honda responded

Ralph, relationships are essential to providing excellent service. Daniel and Alex are some of our very best at providing great service. Thank you very much for the great feedback, we appreciate your business. Matt W. - CR Mgr. - Right Honda

Feb 13, 2023 -

Ralph responded

Hi Matt - the guys are both welcome, especially Daniel who I’ve dealt with for years. As I told Alex once we decide which of our two cars to sell so we can downsize I may be back to see if Right Zhongshan really wants to deal and sell a new car. In the meantime sending best regards, Rslph

December 12, 2022

Great service and explained everything they would be doing.I had to wait for my car took me home and back. More

by tbarb266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Dec 12, 2022 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

December 06, 2022

It is a pleasure dealing with the sales people and the service department. They are very knowledgeable, helpful and efficient. More

by El
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Julian
Dec 06, 2022 -

Right Honda responded

El, we are very pleased you enjoyed the experience with our staff, thank you for the feedback and your business. Matt W. - CR Mgr. - Right Honda

December 03, 2022

Service Advisor Mike McPherson is excellent! Always kind and helpful! Nice dealership on a whole More

by janar73
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike McPherson and tech
Dec 05, 2022 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Honda

November 22, 2022

Diagnosed the wrong issue with my car costing me $3000. The root cause of the issue was later diagnosed. They took apart my engine. They did not put it back together and did not give me all the parts th More

by cyberarf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse in Service
Nov 23, 2022 -

Right Honda responded

cyberarf, we apologize for the frustrating situation. I have forwarded your review and comments to the service manager for review. Matt W. - CR Mgr. - Right Honda

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