Back

Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews

1,214 Reviews of Right Honda - Service Center

Sort by
June 08, 2023

Everyone is really nice and super welcoming. They attended me right away and were super fast! More

by DEB0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Jun 09, 2023 -

Right Honda responded

DEB103, thank you for being a Right Honda customer. Matt W - CR Mgr. - Right Honda

May 31, 2023

Mike McPherson is very knowledgeable & accessible & willing to accommodate the customer. Excellent rating always. &be a pleasure to work with More

by mkoff7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
May 31, 2023 -

Right Honda responded

mkoff7, thank you very much for the kind feedback, we appreciate your business and support. Matt W - CR Mgr. - Right Honda

May 25, 2023

Great fast service. Waiting room was spacious and comfortable. Service tech was friendly and polite. More

by raemunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
May 29, 2023 -

Right Honda responded

Reamunoz, thank you very much for the positive feedback, we appreciate your business and support. Matt W - CR Mgr. - Right Honda

May 24, 2023

Clean Dealership! Friendly staff,! Daniel Estrella was very informative and kept me updated on my vehicle status throughout the day. He Ensured that I had transportati More

by Csan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella
May 24, 2023 -

Csan14 responded

Great service!

May 18, 2023

Dan Shaw my advisor was very knowledgeable, helpful, good listener. From my first phone call to schedule and going out the door every employee I encountered was helpful. More

by Pjjleo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Shaw
May 19, 2023 -

Right Honda responded

Pjjleo3, thank you very much for the feedback and support, we appreciate your business. Matt W - CR Mgr. - Right Honda

April 06, 2023

Charged me for an incomplete alignment. Tanner was decent but kept cutting me off and failed to articulate an explanation. Jason the dealer manager handed me off to someone else who never More

by Iapcomputers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Decker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
Apr 06, 2023 -

Right Honda responded

LC, we apologize for the difficulty with communication with our staff. Please contact me if you need additional assistance and I will help get the issue resolved for you. Matt W. - CR Mgr. - Right Honda / mwinter@righthonda.com

March 24, 2023

Right Honda has an excellent staff in their service dept. The facility is clean and friendly. The service is always timely and done right the first time. More

by cousin B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen McKenna
Mar 27, 2023 -

Right Honda responded

CB, thank you for the kind feedback, we appreciate your business and support. Matt W. - CR Mgr. - Right Honda

March 24, 2023

This is for SERVICE at Right Honda. The service underwriter was efficient with no direct complaints about her. Beware of charges, however. They will have unexpected add-on costs, desp More

by Julius LaMoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bonnie
Mar 27, 2023 -

Right Honda responded

We're sorry to hear about your experience, Julius. We understand how frustrating unexpected charges can be, and we apologize for any confusion caused by our supply fees. We strive to be transparent with our customers and will make sure to improve our communication regarding additional charges. Please don't hesitate to contact us via text or call if you require further assistance. Matt W. - CR Mgr. - Right Honda / mwinter@righthonda.com

March 22, 2023

Right Honda is the best! I have been going there for years! Fabulous service. Thank you! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thornton
Mar 23, 2023 -

Right Honda responded

Lisa, thank you for being a loyal customer, we appreciate your business! Matt W. - CR Mgr. - Right Honda

March 20, 2023

I took my ‘19 Honda Fit in for a simple oil change and to have the windshield wipers changed. The mileage was 25,801. They charged me $121.43, These people are thieves! I will never return to this dealer fo More

by Scottsdale customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve was the service rep
Mar 21, 2023 -

Right Honda responded

SC, we are sorry your recent service was more expensive than you expected. All costs for service are discussed before completing the work so there are no surprises. Matt W. - CR Mgr. - Right Honda

...
91
...