Right Honda - Service Center

Allen McKenna is the best. I only go to Right because of Allen. He gives your dealership a good reputation especially when your sales people do not. I only go to Right because of Allen. He gives your dealership a good reputation especially when your sales people do not. More

Dealership was unprepared for to update navigation system, even though I was told they could when I purchased the vehicle (software was 3 year out-of-date). Service required 8 hours to download the s system, even though I was told they could when I purchased the vehicle (software was 3 year out-of-date). Service required 8 hours to download the software, which was a longer wait than originally promised, so I needed to return the next day for the installation to be finished. Staff was very accommodating, but Honda should know this needs to be treated as a computer software installation -- on my last Honda, I could purchase a CD, and upgrades were always smooth and required less than 10 minutes. I plan to keep my new car for a while, so I hope they can come up with a better solution that doesn't require 2 days to complete. More

Alan and his team always do a great job. He explains everything carefully and thoroughly! He explains everything carefully and thoroughly! More

Quick and everyone is always very helpful at the dealership , they did a good job with my oil change dealership , they did a good job with my oil change More

Everyone was very kind and helpful throughout the entire process, it was a very enjoyable experience. process, it was a very enjoyable experience. More

Steven is very articulate as a service writer. I will continue to ask for him for future service needs… I will continue to ask for him for future service needs… More

Needed to have the brakes checked and service for a recall. Both done well and timely recall. Both done well and timely More

Stressful and lack of good customer service. It’s important to trust the service center and have a good experience. It’s important to trust the service center and have a good experience. More

They fixed my car but the last two times i have taken it for repairs, they damaged something else so I have to keep bringing it back to repair what they damaged. Zach has not returned my call as of today . for repairs, they damaged something else so I have to keep bringing it back to repair what they damaged. Zach has not returned my call as of today . More

A big shout to Danny and Hector for going above and beyond to fix a hiccup that left my car stalled after a repair. They took care of everything and made sure my Pilot is ready for a road trip to WA. T beyond to fix a hiccup that left my car stalled after a repair. They took care of everything and made sure my Pilot is ready for a road trip to WA. They even washed it made my 7 year old Pilot look brand new! It’s customer service like this that makes me want to buy another Honda and know that I can count on this service department to take care of issues promptly. Thanks Danny and Hector! More