Right Honda - Service Center

The show room, and the service waiting room were great except for the fact all they had was coffee and tea. I was very surprised for a dealership to be located in Scottsdale Arizona, and only offer water except for the fact all they had was coffee and tea. I was very surprised for a dealership to be located in Scottsdale Arizona, and only offer water to prospective buyers and nothing but coffee and tea while you wait for your vehicle to be serviced, there was a vending machine for soft drinks and chips/candy but that’s it! More

Always professional and perfect They simply maintain and repair your vehicle no additions or surprises and repair your vehicle no additions or surprises More

Right Honda has always done excellent service work; however, this time I was very disappointed. I asked the service gentleman (who was very nice and personable) to rotate the tires and change the oil however, this time I was very disappointed. I asked the service gentleman (who was very nice and personable) to rotate the tires and change the oil using full synthetic oil. I showed him the coupon that would complete these two and he said he has another coupon that is $10 less. Awesome! That's why I love these guys. I asked if it included rotating the tires, he said yes. I asked if it included the full synthetic oil, he said yes. I also told him the car developed a squeak in the back of the car about 30 days after I purchased the vehicle--it is a 2022 model. He said they would find the squeak, but I would have to pay $165 for the diagnostic fee. (I was told by a service rep at another dealership this included hooking up the car to a machine to determine what was wrong). After many hours the Right Honda service rep called to tell me the car was ready, but they could not get the car to make the squeaky sound. Mind you, everyone who rides in this car hears the squeak--it is annoying. So I paid $250 for an oil change, no tire rotation and still have the annoying squeaky brand new car. And to boot, when I went to pick up the car, could not find the service rep so I went to the cashier who was very rude. This was a first I have ever experienced at Right Honda. Disappointed. More

Our service person was great! Super nice personality! Happy with our service outcome. We definately will be back to keep Pilot current! Super nice personality! Happy with our service outcome. We definately will be back to keep Pilot current! More

Great experience always, they never seem to have a problem with trying to make every customer feel valued. problem with trying to make every customer feel valued. More

Sam Pineau and Amiel Lorica, our great workers and get the labor done. I had a problem with my car and they pointed me to the right direction. Which was service department. They understood ,where I was the labor done. I had a problem with my car and they pointed me to the right direction. Which was service department. They understood ,where I was coming from and solved my problem, like ways!! Anytime I have a concern about my car they will help with no hesitation and you can never get that after dealing with sales, when you first meet and after they sale you a car. That’s just my opinion. What made me say to myself after Sam and Amiel checked on me after 5 months and made sure the car was in good condition and I was still loving the car. That I really LOVE Honda lol . Thank you guys so much for making me feel like a HONDA family lol Sam and Amiel thanks again!!!!!!!!! You guys our awesome!!!!! P.s thank sales department as well!!! More