Right Honda - Service Center

There were significant communication issues between the person who checked me in and the service advisor regarding an overheating transmission problem on my 2018 Ridgeline Black Edition with only 38,000 mi person who checked me in and the service advisor regarding an overheating transmission problem on my 2018 Ridgeline Black Edition with only 38,000 miles. After the truck was serviced, I was told that there were no issues with my transmission and that if I was going to tow (I wasn't when it overheated), I should install a transmission cooler. Why doesn't the tech know the truck has a cooler already factory-installed? I reiterated the circumstances when it overheated. Later, I was told that a new transmission was approved and would be installed when it arrived. Tim, the service manager, stated that after the transmission was installed, it would be covered by a 3-year/36k mile warranty, extending past my current Honda Care by two years. That gave me confidence in keeping the truck in that I was covered if it were to fail again. Two weeks later, I received a call and was informed that the transmission was now NOT approved and they would only change the fluid. The service advisor acknowledged that this is not what I was told earlier nor what is on my receipt. She only offered more apologies. I don't know how Right Honda can maintain that this is acceptable. More

It was easy to make an appointment and everyone was really nice. I was in and out in less than an hour. really nice. I was in and out in less than an hour. More

Easy to schedule. Good service from beginning to end. Highly recommend. I will be back. Good service from beginning to end. Highly recommend. I will be back. More

No issues with the service on my 2018 Honda Civil. Answered all questions and Car service done well. Good communication from advisor. Answered all questions and Car service done well. Good communication from advisor. More

Excellent service within two hour completed. Team was friendly and informative. Lobby was clean with wifi available. Nice work. Team was friendly and informative. Lobby was clean with wifi available. Nice work. More

Great experience! Super service! Very welcoming and informed about everything going on during the service Super service! Very welcoming and informed about everything going on during the service More

This location is clean, I enjoy the free coffee and the staff is very helpful staff is very helpful More

Always fast and friendly service. I like that I can make an appointment online. Honda care is a great value. I like that I can make an appointment online. Honda care is a great value. More

The experience was professional and fast. The experience was professional and fast. I went in for regular maintenance and the service was completed quickly. Michael made sure I was aware of t The experience was professional and fast. I went in for regular maintenance and the service was completed quickly. Michael made sure I was aware of the details and of future maintenance considerations. More

My advisor Mike McPherson was so helpful, as well as the staff member giving me a loaner car staff member giving me a loaner car More