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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews
Call Service Center (480) 462-7683

1,227 Reviews of Right Honda - Service Center

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July 09, 2023

Steve and the team did a great job on my car it was done when it was promised. They treated me very well. I don't like my other choices for honda care in Phoenix but I really like Right Honda. More

by JP33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve yazzzia
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Jul 10, 2023 -

Right Honda responded

Thank you for taking the time to share your positive experience at our car dealership, we greatly appreciate your business and feedback.

July 09, 2023

Loved working with Mike. Outstanding service whenI went to the dealership last week on Thursday. More

by robert.yarwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service.
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Jul 10, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 09, 2023

I experienced great service and my service advisor Steven was very kind and professional in the service he provided. More

by HAILEY1058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jul 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 09, 2023

Very thorough and helpful. Had car done in time. Used coupons when available. Used warranty More

by patrick.kruse2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial Estrella
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Jul 10, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 09, 2023

Excellent and love the text messaging system. Good customer service during check in and out. It would be nice to have plug points in the seating area as well. More

by MITRAS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Jul 10, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 09, 2023

The best thing about Right Honda is Mike McPherson in the service department. I believe most dealerships should be rated for the service after the sale. For that reason I give you an A+. More

by BANDCWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Jul 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 09, 2023

The service department did a good job handling my issues with the Pilot. I highly recommend Right Honda in taking care of the customer. More

by CJLOWRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan and Jesse in Service Dept.
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Jul 10, 2023 -

Right Honda responded

Thank you for taking the time to share your positive experience at our car dealership, we greatly appreciate your business and feedback.

July 09, 2023

The car was done when they said it was going to be finished. They left this oil lamp icon on the dash and I can't turn it off. I will have to go back to the shop and get it adjusted. More

by JOHNBRUNDAGE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service drive
Report | Print
Jul 10, 2023 -

Right Honda responded

Thank you for taking the time to share your positive experience at our car dealership, we greatly appreciate your business and feedback.

July 09, 2023

I was early and they took me in anyway. Then, they Completed under the estimated timeframe. Prompt service and honest wait times not exaggerated. More

by ECATTRAPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 09, 2023

Did not fix issue car was brought in for, and advisor didn’t seem to care about much of anything. More

by LISASUZANNE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Hoffman
Report | Print
Jul 10, 2023 -

Right Honda responded

We would like to extend our sincerest apologies for the disappointing experience you had during your recent visit to our dealership. It is disheartening to hear that we were unable to address the issue your car was brought in for and that our advisor did not demonstrate the level of care and concern we expect from our team members. We understand how important it is for our customers to have their vehicle issues resolved effectively and efficiently. We sincerely apologize for any inconvenience or frustration caused by our inability to fix the problem during your visit.

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