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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews

1,214 Reviews of Right Honda - Service Center

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July 09, 2023

Very thorough and helpful. Had car done in time. Used coupons when available. Used warranty More

by patrick.kruse2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial Estrella
Jul 10, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 09, 2023

Excellent and love the text messaging system. Good customer service during check in and out. It would be nice to have plug points in the seating area as well. More

by MITRAS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jul 10, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 09, 2023

The best thing about Right Honda is Mike McPherson in the service department. I believe most dealerships should be rated for the service after the sale. For that reason I give you an A+. More

by BANDCWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Jul 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 09, 2023

The service department did a good job handling my issues with the Pilot. I highly recommend Right Honda in taking care of the customer. More

by CJLOWRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan and Jesse in Service Dept.
Jul 10, 2023 -

Right Honda responded

Thank you for taking the time to share your positive experience at our car dealership, we greatly appreciate your business and feedback.

July 09, 2023

The car was done when they said it was going to be finished. They left this oil lamp icon on the dash and I can't turn it off. I will have to go back to the shop and get it adjusted. More

by JOHNBRUNDAGE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service drive
Jul 10, 2023 -

Right Honda responded

Thank you for taking the time to share your positive experience at our car dealership, we greatly appreciate your business and feedback.

July 09, 2023

I was early and they took me in anyway. Then, they Completed under the estimated timeframe. Prompt service and honest wait times not exaggerated. More

by ECATTRAPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 09, 2023

Did not fix issue car was brought in for, and advisor didn’t seem to care about much of anything. More

by LISASUZANNE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Hoffman
Jul 10, 2023 -

Right Honda responded

We would like to extend our sincerest apologies for the disappointing experience you had during your recent visit to our dealership. It is disheartening to hear that we were unable to address the issue your car was brought in for and that our advisor did not demonstrate the level of care and concern we expect from our team members. We understand how important it is for our customers to have their vehicle issues resolved effectively and efficiently. We sincerely apologize for any inconvenience or frustration caused by our inability to fix the problem during your visit.

July 09, 2023

Went in with one car and came home with another. I ended up leasing a new car More

by tiglath25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Debrowsky
Jul 10, 2023 -

Right Honda responded

Thank you for taking the time to share your positive experience at our car dealership, we greatly appreciate your business and feedback.

July 09, 2023

Great communication. Thorough. Comfortable waiting area. Great mechanics.always repaired first time. Close to home More

by PETRIXNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mile McPhearson
Jul 10, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 09, 2023

Right Honda sales and service are always the highest rating. Everything is always done perfectly and with a smile. More

by RMOODY2315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Nguyen , Gary Kravetz, Vincent Bonifatto
Jul 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

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