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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews
Call Service Center (480) 462-7683

1,214 Reviews of Right Honda - Service Center

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July 13, 2023

I had a great experience everyone was very helpful in answering my questions. I worked with Kyle and ended up getting a great deal. Originally I was looking at a 2023 HRV and it sold in the middle of us More

by rileyhansill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jul 17, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 13, 2023

I have been going here for 9 years. They generally have friendly staff and quick service. Danny is the best I have worked with. More

by andrew_bigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Shaw
Report | Print
Jul 17, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 13, 2023

The service man was very considerate …and I always feel safe of all the work that is done…He explained in detail what was done and future services …. More

by CLDIONN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jul 13, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 13, 2023

Service was terrible over the phone and thru text and feel left scammed, disgusted to say the least I don’t even wanna own a Honda anymore xxxx Sean and Right Honda I’ll be tryna trade this xxx 2019 acco More

by ISAIAHSCHIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean , Steve Fabiano, Gary Kravetz, Vincent Bonifatto
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Jul 17, 2023 -

Right Honda responded

We are deeply sorry to hear about your negative experience with our dealership. We take customer satisfaction very seriously, and we apologize for any inconvenience or disrespect you may have encountered during your interactions with our team.

July 13, 2023

Excellent service, no attempt to overcharge for unneeded services, clear communication, kind and professional employees. No pressure from sales department while I waited. Overall very satisfied. More

by JOHNRYANBODKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Report | Print
Jul 17, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 12, 2023

Always a quick check/in and speedy routine service with thorough report on condition of vehicle. More

by Yrapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen my service advisor
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Jul 13, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 12, 2023

Mike McPherson is the best service agent. He always takes good care of my vehicle and me too. He's a great communicator. More

by ZAPMKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Jul 13, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 12, 2023

Wasted so much of my time, and the work still hasn’t been done. Won’t be coming back More

by DILLONRHURD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
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Jul 13, 2023 -

Right Honda responded

Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your recent visit to our auto dealership. We value your time and understand the frustration that can arise when expectations are not met. We are truly sorry that your work has not been completed to your satisfaction. We strive to provide prompt and efficient service to all our customers, and we regret that we fell short in your case. Please let us know what we can do to improve. Matt W. - CR Mgr. - Right Honda

Jul 13, 2023 -

DILLONRHURD responded

Well you could get the work done on my car to start. That’d be great. 2 months is a long time

July 12, 2023

Timely service and not sure why you require 15 words to respond to this question. More

by MAXPERLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service
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Jul 13, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 12, 2023

Danny is my new Service Rep and a joy to work with! !! He is knowledgeable, quick to respond, follow through is perfect and a great conversationalist - my kind of person :) More

by VALERIE.PREUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Shaw
Report | Print
Jul 13, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

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