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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews
Call Service Center (480) 462-7683

1,214 Reviews of Right Honda - Service Center

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July 20, 2023

Prompt service. Estimated time accurate. Friendly staff. Waiting area roomy. Vending area good. Restrooms close. More

by jastaggs23794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roc
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Jul 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 20, 2023

They were super helpful and I was in and out quickly. I love this dealership! More

by MIKESPOSITO927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
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Jul 21, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 20, 2023

I had an appt at 1 for service and recall. I left at 6:30. Unacceptable service and very expensive More

by Deestahly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Decker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Right Honda responded

Thank you for taking the time to share your recent service experience with us. We extend our sincerest apologies for the extended wait time and any inconvenience you encountered during your appointment. We understand that your time is valuable, and we regret that we did not meet your expectations on this occasion. Matt W. - CR Mgr. - Right Honda

July 20, 2023

Great People and Great Service I got a free battery for the summer I when there because I didn’t wanted to be stranded somewhere. More

by RUDYVELASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
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Jul 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 19, 2023

Great and friendly service! Done very fast and nice waiting area. Superior customer service done quickly. More

by STEFANIE.NUGENT
Recommend Dealer
Yes
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Jul 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 19, 2023

No courtesy vehicles available for my car being worked on for 2 days. This dealership overcharge for repairs. More

by David E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Thornton
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Jul 21, 2023 -

Right Honda responded

Thank you for sharing your feedback regarding your recent experience at our dealership. We sincerely apologize for any inconvenience you faced during your visit, particularly for the unavailability of courtesy vehicles and your concerns about repair charges. We understand the importance of providing alternate transportation options when our customers' vehicles are being serviced, and we regret that we were unable to offer a courtesy vehicle during your two-day repair period. We strive to maintain a fleet of loaner vehicles to accommodate our customers' needs, but there are times when the demand exceeds the supply. Your feedback has highlighted the need for us to reevaluate our loaner vehicle availability, and we will work diligently to ensure better options are available for our valued customers in the future. Matt W. - CR Mgr. - Right Honda / mwinter@righthonda.com

July 19, 2023

I had a great experience when getting my oil changed and had Steven helping me More

by MADIFALK03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jul 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 19, 2023

Always easy to set up an appointment, the Lyft service makes getting a ride to/from work convenient and the service managers are very helpful and prompt. More

by JCHAFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jul 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 19, 2023

I drove in without calling ahead; asked to speak to Bill Thornton and, as usual, found him in his “can do” attitude. 90 minutes later I was on my way home. No hassles, no surprises. Mr Thornton is a real as More

by CEWMLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Juarez
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Jul 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 19, 2023

Great service Department always take care of me no pushing on upselling. They recommend what is need it but not pushing you to do it More

by s.suarez40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jul 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

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