Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Right Honda - Service Center

Scottsdale, AZ

4.6
1,223 Reviews
Call Service Center (480) 462-7683

1,223 Reviews of Right Honda - Service Center

Sort by
August 30, 2023

Alan McKenna took care of my concerns- usual maintenance and rotate tires. Fuel services for brake, transmission and coolant were required ASAP which were done two days later. More

by Dottykallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McKenna
Report | Print
Aug 31, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 30, 2023

Had to have battery replaced and they were very attentive to get it done. Appreciated the job well done. More

by KARYNGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Aug 31, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 30, 2023

Good service and they do not try to up sell anything. Good about recommending services needed. More

by H0LLYLINDEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Report | Print
Aug 30, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 30, 2023

Once again the Team and especially my advisor went above and beyond. Will only go to Right Honda from here on out for my Honda car needs. More

by travis.a.mccutchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe it was Steve that was advisor the last two times. Very good at what he does., Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Report | Print
Aug 31, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 29, 2023

I scheduled an appointment for an oil change, and they got me right in, and out on time. I was very happy with the service today! More

by Lia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 29, 2023

Mike McPherson was amazing. He remembered me from the last visit and helped me with an urgent request. Great customer service More

by CHERYL_BILANCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Aug 30, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 29, 2023

The service department has always performed well for me with my Honda Pilot. Easy scheduling, prompt service, great communication during service, easy check outs with cashier. Everyone very respectful wh More

by SUSANWARD2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Bonifatto
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 29, 2023

I had an app't at 11:00, and my car had not been looked at all day. They asked to keep it overnight because they were "swamped" as per service manager Tim Hatcher. More

by JSF1119
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hatcher. service advisor Allan
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for sharing your feedback about your recent service experience with us. We apologize for any inconvenience you encountered due to the delay in examining your vehicle, as well as the request to keep it overnight. We understand the importance of respecting scheduled appointments and promptly addressing our customers' needs. We sincerely regret that your vehicle wasn't looked at as planned and that we were unable to accommodate your service needs within the expected timeframe. The decision to request an overnight stay for your vehicle was due to the high volume of service requests we were experiencing. However, this should have been communicated to you clearly and in a timely manner. We apologize for any frustration this caused.

Aug 29, 2023 -

JSF1119 responded

There is a reason you have a appointment. If you are not going to honor appointment do not accept appointments. Respect people's time.

August 28, 2023

The best ever car-buying experience I have ever had. Gary is a rockstar. Gary is the GOAT. More

by MSTORY2014
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
Report | Print
Aug 29, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 28, 2023

Poor service. Wait was long. Pricing was deceitful with all kinds of extra added-on fees. Service was under par. More

by Matt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven - Service Advisor
Report | Print
Aug 29, 2023 -

Right Honda responded

We sincerely apologize for the less-than-satisfactory experience you had at our dealership. Your feedback is extremely important to us, and we regret any inconvenience or frustration you encountered during your visit. We understand that a long wait time can be frustrating, and we apologize for not meeting your expectations in this regard. Your time is valuable, and we're committed to improving our processes to ensure a more efficient and timely service experience for all our customers.

1
...
4
5
6
...
123