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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews

1,214 Reviews of Right Honda - Service Center

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July 24, 2023

Fast service thank you! I went in for a oil change Early Saturday morning super easy process More

by BOOKWORMDERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 25, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 24, 2023

Bad attitude folks. They don’t do their duty. This is not the place to service your vehicle. I left my car for regular service but updated them that I get a noise when I More

by Krishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
Jul 25, 2023 -

Right Honda responded

We are truly sorry to hear about the negative experience you had during your recent service visit to our dealership. Providing exceptional service and addressing all customer concerns are fundamental values for us, and we apologize for falling short of meeting your expectations. We understand the frustration of not having your vehicle's issues addressed properly. It is disheartening to hear that the noise you reported was not thoroughly investigated, and we regret the lack of communication regarding the status of your service.

July 24, 2023

The gentleman that helped me was rude and it took two hours for an oil change More

by healingpalmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do t know
Jul 25, 2023 -

Right Honda responded

We sincerely apologize for the disappointing experience you had during your recent visit to our dealership. Providing courteous and efficient service is of the utmost importance to us, and we regret that you encountered rudeness and an extended wait time for your oil change.

July 24, 2023

Very helpful - gave me a loaner car - went the extra mile in finding the source of the problem More

by KARENSEELY54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven my maintenance advisor
Jul 24, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 24, 2023

Awesome experience. Service advisor Danny always comes through and gets the job done right the first time. More

by Underpsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny , Gary Kravetz
Jul 25, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 24, 2023

Fast, thorough, and friendly . Would come back again. Dan Estrella was very professional. A real asset to Right Honda More

by Bmchapin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Estrella, Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Jul 25, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 23, 2023

Poor communication. I felt like I was a bother calling to get updated because I was not getting any communication from service person and my car had been there for a lon More

by GEOFFREYKAPLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who my service advisor was
Jul 24, 2023 -

Right Honda responded

We deeply regret the poor communication and the inconvenience you experienced during your recent service visit at our dealership. Providing timely updates and clear communication to our valued customers is a top priority for us, and we understand that we failed to meet your expectations in this regard. We apologize for making you feel like a bother when you called to get updates on your car. Your inquiries and concerns are essential to us, and we should have been more proactive in keeping you informed about the status of your vehicle. Matt W. - CR Mgr. - Right Honda

July 23, 2023

Kyle went above and beyond! I’m impress with Honda! Thank you Kyle for everything! More

by DEBBIE.F.SOTELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Jul 24, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 23, 2023

Friendly competent service department. Have been using Right Honda for all services on our two Odysseys since they were new. Have never felt pressured to buy unnecessary services More

by BKRIEG
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trestrail
Jul 24, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 23, 2023

I’m always a little bit hesitant to take my car to the dealership for repairs, because they always seem to want to rip you off. And I probably did get ripped off this time too, but knowing they do a very More

by BRYANTPETERSON38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc Nguyen
Jul 24, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

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