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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews
Call Service Center (480) 462-7683

1,214 Reviews of Right Honda - Service Center

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July 26, 2023

Always great service. Fast efficient and friendly. Knowledgeable serve advisor, with every question answered thoroughly. More

by COWEN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Jul 27, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 26, 2023

Seemed like Alan didn’t really like me. All the other service people went into the waiting area to collect their customers and take them to the cashier. Mine called. It’s fine, I didn’t lik More

by NEWSLETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
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Jul 27, 2023 -

Right Honda responded

Thank you for bringing your recent experience at our dealership to our attention. We appreciate your feedback and want to extend our sincere apologies for any negative impression you had during your visit. We are truly sorry if you felt that Alan, our service representative, did not treat you with the respect and courtesy that all our customers deserve. Our team is committed to providing exceptional customer service, and we deeply regret if we fell short of meeting your expectations in this regard

July 26, 2023

Great experience at right honda! I added extra services to be completed and they still did everything in less time than what was quoted to me. More

by SHANNON.QUESENBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jul 27, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 26, 2023

A little pricey but always able to fit you in. Everyone is friendly. Chairs with higher backs in the waiting room would be nice. More

by LarryQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen, service advisor
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Jul 27, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 26, 2023

Fast and prompt service. Professional employees , convenience was great . Price was ok wish it had been cheaper More

by MWMCSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
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Jul 27, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

Jul 28, 2023 -

MWMCSM responded

Thank you

July 26, 2023

great service and very helpful! i had a few things to get fixed and they got it done fast and well More

by abmanhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kyle, Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Report | Print
Jul 27, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 26, 2023

Right Honda fixed my A/C unit my car and now blows cold air during the heat of the summer. More

by brian.soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Report | Print
Jul 27, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 25, 2023

Made appt for oil service and was notified I had three recall items that dealer would need the car all day. Scheduled appt for following week and left car for day - dealer did not have parts for recall r More

by winebill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Jul 26, 2023 -

Right Honda responded

Thank you for taking the time to share your recent experience at our auto dealership. We deeply apologize for the inconvenience and frustration you encountered during your visit for the oil service and recall items. We want to express our sincere regret for not having the necessary parts available for the recall replacements on the day of your appointment. This was an oversight on our part, and we understand how inconvenient it must have been for you to leave your car with us for the entire day without resolving the recalls as promised. We acknowledge that effective communication is crucial, and we should have been more proactive in updating you regarding the availability of the parts and the status of your vehicle. We deeply regret any lack of communication that may have left you feeling neglected or uninformed. Our team is committed to delivering exceptional customer service, and we have taken this matter seriously to prevent similar situations in the future.

July 25, 2023

The dealership service department is honest about covering what they repair for you when it breaks down again . More

by Karma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Yazzie
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Jul 26, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 25, 2023

I purchased my Honda CRV from this dealership and they have maintenance my car the whole time. I trust the service. More

by PKRUCKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McKenna, Bill Thornton
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Jul 26, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

Jul 26, 2023 -

PKRUCKO responded

I purchased my Honda CRV from this dealership and they have maintenance my car the whole time. I trust the service.

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