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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews

1,214 Reviews of Right Honda - Service Center

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July 30, 2023

Every time I bring my car in for service, I am never disappointed! From scheduling to the amount of time it takes to service the vehicle, to the incredible customer service! It’s always a good experienc More

by juliebentonyoga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McPherson, Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Jul 31, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 30, 2023

I feel they are attentive to my concerns and feel comfortable with their promises to fix things. Integrity is how I choose with whom I continue to do business with and so far, so good. More

by CONNERP34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler and Nick, Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Jul 31, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 30, 2023

Daniel did a great job! Labor is way over priced. No rental car provided 2 cars over 3 days. More

by Aranas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Jul 31, 2023 -

Right Honda responded

Thank you for taking the time to leave us a review. We appreciate your kind words about Daniel's service; he is indeed a valuable member of our team, and we are glad to hear he did a great job assisting you. However, we are sorry to hear that you found our labor pricing to be higher than expected. We regularly review our pricing to ensure it remains competitive while allowing us to maintain the quality of service our customers deserve. Your feedback serves as a valuable reference, and we will take it into account during our future pricing evaluations

July 29, 2023

Steven was awesome! ! I thought the repair to my remote ignition system was going to be costly. Turns out the repair was covered under an extended warranty through Hond More

by JimmyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 31, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 29, 2023

Communication needs to be better. I sat & waited for my vehicle a long while after paying because no one communicated that I needed to turn in my receipt into the guys in blue outside More

by latonyaburrage.095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 31, 2023 -

Right Honda responded

Good communication is the key to great service, thank you for the feedback. We will do our best to work on communicating better to avoid future frustration.

July 29, 2023

Always clean and inviting when I’m there. Alan McKenna is always very helpful as well. Great place for service. More

by FORKEMDEVILS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McKenna
Jul 31, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 29, 2023

Always great service experience with Alan in the service department.Best service department I have ever worked with. More

by Jmoore208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan In service dept.
Jul 31, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 29, 2023

The absolute worst experience I’ve ever had will not return and will let everyone know of my experience More

by shaneway77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Bonifatto
Jul 31, 2023 -

Right Honda responded

We are deeply sorry to hear about the negative experience you had at our auto dealership. Your feedback is genuinely valuable to us, and we take your concerns very seriously. Please accept our sincere apologies for any inconvenience or disappointment you encountered during your visit

July 29, 2023

Friendly and prompt service. Car was ready before the estimated wait time. This was very much appreciated! More

by Adriane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc
Jul 31, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 29, 2023

It was nice experience servicing my vehicle at right Honda. Daniel was courteous to explain all and consider all necessary servicing areas. More

by PRAVEENBAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel E.
Jul 31, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

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