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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews

1,214 Reviews of Right Honda - Service Center

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July 30, 2023

Excellent service- informative description of recommendations- accurate time frame of work to be done. Also enjoyed the customer lounge More

by BrianT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monsisv
Jul 31, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 30, 2023

amazing service , will come back in the future because i was in and out and work with tyler again More

by JAVINHENDRIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tyler burmester
Jul 31, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 30, 2023

I was at the location for almost 5 hours for an oil change. When I showed up the service person I was assigned to was gone then after about 4 hours I called back in from the waiting area to see who was More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Trestrail
Jul 31, 2023 -

Right Honda responded

We sincerely apologize for the extended wait and the frustrating experience you had during your recent visit to our auto dealership for an oil change. Your feedback is crucial to us, and we appreciate you bringing these issues to our attention. The length of time you spent waiting for a routine oil change is unacceptable, and we understand your frustration. We apologize for the inconvenience caused by the unavailability of the service person you were initially assigned to. Rest assured, we will take steps to ensure better organization and communication within our service team to prevent such occurrences in the future.

July 30, 2023

kyle did a great job, professional, communicative and just a good friendly guy. schedule was packed so got a loaner for the evening. worked out great. has the best office seat in the place too. thanks More

by MV2IVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kyle trestrail
Jul 31, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 30, 2023

I can trust this dealership to take care of my car. Daniel always explains the services that are being completed and helps me understand the importance of getting the services done. They are profession More

by jackiebonta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella
Jul 31, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 30, 2023

Very good service but did take long time for an oil change. Very friendly and competent. More

by bensinger1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service
Jul 31, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 30, 2023

Right Honda and I have a 20+ year relationship largely in part to my service manager Bill Thornton. Bill always provides thoughtful recommendations and insights to my maintenance needs. If Bill were to lea More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thornton
Jul 31, 2023 -

Right Honda responded

Thank you for being a loyal customer, we look forward to many more years being your Toyota dealer.

July 30, 2023

Nice people, efficient, very organized, does great work, employees are well-informed on giving me the information I need about my car to determine maintenance. More

by jerego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Jul 31, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 30, 2023

Easy to schedule and work with, always attentive while you wait, always excellent repairs, updates and changes . More

by TERRYSTEEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Jul 31, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 30, 2023

Gary Kravetz made the process of purchasing a vehicle efficient and painless. He’s the rare salesman we’ve grown to trust over the years. More

by XOXOKELLY10191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
Jul 31, 2023 -

Right Honda responded

Thank you for being a loyal customer, we look forward to many more years being your Toyota dealer.

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