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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews

1,214 Reviews of Right Honda - Service Center

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July 31, 2023

The service rep, Alan, was very professional & kept me updated on delays. Was nice that they gave me a ride home since even though I had an 8 am appt, they were unable to get my car looked at until late a More

by pbarshis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Aug 01, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 31, 2023

Expert service, pleasant waiting room, very detailed inspection, convenient text messages with repair status, friendly staff. More

by MATHEWALLTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Aug 01, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 31, 2023

I like the personalization of dealing with the same service representative who knows the car and is a good communicator. There is coffee and snacks available and a clean pleasant environment . More

by DRLEONORAKETYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Jul 31, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 30, 2023

Daniel Estrella was great. He explained everything, was very courteous. I will definitely recommend him. More

by Deborah
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella
Jul 31, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 30, 2023

Dealing with Jesse was not the best. Dude looked like he wanted to end his life during our interactions🤣🤣 nah really i’d rather deal with someone else. They also told me it would take More

by hood_lobotomy
Recommend Dealer
No
Employees Worked With
jesse
Jul 31, 2023 -

Right Honda responded

Thank you for sharing your feedback about your recent experience at our auto dealership. We sincerely apologize for the frustrations you encountered during your interactions with Jesse and the inconveniences related to the diagnosis and repair of your AC. We take customer feedback seriously and want to ensure that all our customers have a positive experience when dealing with our staff. We are sorry that Jesse's demeanor did not meet your expectations, and we will address this matter with him to ensure that our customers receive the professional and courteous service they deserve.

July 30, 2023

The service that my wife received was incredible! From the time we entered the establishment we were greeted by Logan who would also become our car salesman. Logan was very kind, courteous and profe More

by DERYCKBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Jul 31, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 30, 2023

R/HONDA do NOT have loan-able cars available. Leaving a car for repair, 2/3 days create a problem. ::::: BILL service personnel, very professional.::: OTHER people working there, KIDS, no custome More

by LUIS M. CARRIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill , professional, helpful
Jul 31, 2023 -

Right Honda responded

We appreciate you taking the time to share your feedback regarding your recent experience at our Right Honda auto dealership. We would like to extend our gratitude for acknowledging our service personnel's professionalism, and we apologize for any inconveniences you faced during your visit. We understand that loan-able cars are essential for our customers when leaving their vehicles for repair, and we regret that we were unable to meet this requirement during your visit. We value your feedback and will review our loaner car availability to ensure that we can offer this service more consistently in the future.

July 30, 2023

Very pleased with quality of work of the mechanic and service of Asst Service Manager. More

by M.BLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thornton
Jul 31, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 30, 2023

Good service, fast, reliable and they kept in contact with me during my service via phone. More

by KELLYROSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yazzie
Jul 31, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 30, 2023

Before moving to Scottsdale, I represented the Chicago Auto Trade Association. Thus, being familiar with the industry, I must say Right Honda is the best dealership I have ever dealt with! Shane Fuller, Z More

by Scott Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane, Zack and Amiel (5 stars each)
Jul 31, 2023 -

Right Honda responded

Thank you for being a loyal customer, we look forward to many more years being your Toyota dealer.

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