Back

Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews

1,214 Reviews of Right Honda - Service Center

Sort by
August 04, 2023

Mike McPherson was very courteous and accommodating! It was a pleasure to work with him. More

by Rosalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Aug 05, 2023 -

Rosalie responded

Mike McPherson was very easy to work with. He explained what I was to expect as far a repairs and offered a rental because my van wouldn't be ready for several days. It was a pleasure to work with him.

Aug 07, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 04, 2023

Andre (salesman) has been really wonderful since my husband and I met him…he sold us 3 cars…so far 😁…thank you so much Andre!! More

by YVANA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre, Vincent Bonifatto
Aug 07, 2023 -

Right Honda responded

Thank you for being a loyal customer, we look forward to many more years being your Honda dealer.

August 04, 2023

Close to my home. Good service. Easy to make an appointment. Friendly service people. Good coffee lattes! More

by FOXFIELDPATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Aug 07, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 04, 2023

Brought my car in for a small warranty/recall issue with the software. Not a biggie. A PPI was performed on the car as is standard. I’m a bit skeptical that the rep told me all about these issues with m More

by ANTONI0.TAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Kravetz
Aug 07, 2023 -

Right Honda responded

Thank you for taking the time to provide your feedback regarding your recent visit to our dealership. We apologize for any confusion or frustration you experienced during your service appointment and subsequent interaction with our sales representative. We appreciate your honesty and understand your concerns regarding the communication of potential repairs during the service visit. It is certainly not our intention to treat our valued customers as "dummies" or employ sales tactics that may be perceived as manipulative. Our commitment to transparency and integrity is of utmost importance to us. In regards to the discrepancy between the reported issues and the pre-purchase inspection documentation, we apologize for any oversight on our part. We are currently reviewing our processes to ensure that all relevant information is accurately documented and communicated to our customers.

August 04, 2023

When I arrived at service center I walked down the counter looking for reps name. I passed at least 6-8 employees. No one offered to help. I finally walked back to the beginning of the counter. I More

by jgpauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Aug 07, 2023 -

Right Honda responded

We appreciate you taking the time to share your recent experience at our service center. We are genuinely sorry to hear about the lack of assistance you encountered upon your visit. Please accept our sincere apologies for the inconvenience and frustration this situation has caused you.

August 04, 2023

Always great work and done in a timely manner Clean and friendly staff a a More

by RANDY.B.KAUFMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Aug 07, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 03, 2023

The service guy Mike M was amazing. He was able to figure out the issues with my car and get it in out quickly. Thank you Mike! You are a lifesaver! More

by SOHNJAGAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Aug 04, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 03, 2023

Service staff was fantastic, however I was shocked that service doesn’t include a complimentary car wash!! More

by RAYMOND.SPIZZIRRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc Nguyen
Aug 04, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 03, 2023

I am treated well from start to finish, they take care of me and my car with limited fuss. More

by GLUMBYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Truc
Aug 04, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 03, 2023

I appreciate Mike McPherson detail explanation of what was done & checked on my vehicle during the oil change service. He was friendly & pleasant to chat with👍 More

by DONALDWECKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Aug 04, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

...
35
...