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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews
Call Service Center (480) 462-7683

1,214 Reviews of Right Honda - Service Center

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August 09, 2023

This appointment l knew was going to be a big one. Daniel took great care of me by setting me up with a loaner. More

by DEBTIM74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel In service department
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Aug 10, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 09, 2023

Waited two and a half hours for oil change, tire rotation and air filter. Ridiculous More

by Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service consultant
Report | Print
Aug 10, 2023 -

Right Honda responded

We are sorry for the additional wait, we are working on improving our service turn around times.

August 09, 2023

Waited over 2. 5 hours for an oil change + tire rotation even tho appt was scheduled. I called first to see how long it should take and was told 90 mins. More

by PETELAMAGNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Aug 10, 2023 -

Right Honda responded

Petelamagna, we are sorry for the additional wait, we are working on improving our service turn around times.

August 09, 2023

They did a quick and professional job. I am Glad to use them. Would recommend More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Bonifatto
Report | Print
Aug 10, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 09, 2023

Steven was awesome. I know nothing about cars or servicing them and he was very patient with all of my stupid questions. I hate having my car serviced but he made the More

by TRACY.WILLIAMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yazzie
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Aug 10, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 09, 2023

This is my first experience at a dealer service center as my husband used to handle it all and I’m very impressed!!! Kind, considerate, efficient- these and more adjectives apply! Thank you!! More

by JETSE7514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc N
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Aug 10, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 09, 2023

Logan was my sales representative. He was very knowledgeable kind and helpful in making our decision to purchase with Right Honda! More

by DERYCKBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Aug 10, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 09, 2023

Each time I have been to the service department of this dealership has been a disappointment. More

by slhenry831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Aug 10, 2023 -

Right Honda responded

Thank you for sharing your feedback regarding your experiences in our service department. We sincerely apologize for the disappointments you've encountered during your visits. Your satisfaction is of utmost importance to us, and we're committed to addressing your concerns to improve your future experiences.

August 09, 2023

Disappointing that my visor won’t fold all the way up. Asked him to see if he could fix it, or at least take a look. Without even placing a finger on it said I need a new visor, and would give me a quote More

by Sammy1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
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Aug 10, 2023 -

Right Honda responded

We appreciate your feedback regarding your recent visit to our dealership and apologize for the inconvenience you experienced with your visor. Providing a seamless and satisfying experience for our customers is our top priority, and we regret that we fell short of your expectations on this occasion. We're sorry to hear about the issue with your visor and the lack of immediate attention it received during your visit. Our team should have taken the time to thoroughly assess the problem and explore potential solutions before suggesting a replacement. We understand how frustrating it can be to receive incomplete information and a lack of follow-up. Your concerns have been shared with our service department, and we are committed to addressing this matter promptly.

August 09, 2023

My service technician took care of me very well from the time I got there until the time I left. Had to leave my car able to get a ride home from a dealership. And when my car was ready, they picked me up. More

by Hugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Report | Print
Aug 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

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