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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews
Call Service Center (480) 462-7683

1,214 Reviews of Right Honda - Service Center

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August 11, 2023

Worked with Alan McKenna for years; he's always 'the best'!! He makes my life much easier regarding auto care. More

by DSCHENCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McKenna
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Aug 16, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 11, 2023

Came in for recall and got that fixed. I thought after service and $1000 later went to get gas, and when I started to fill it up, it was pouring out from underneath the truck. Needless to More

by CFD1AWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember her name small Asian woman
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Aug 16, 2023 -

Right Honda responded

We appreciate you taking the time to share your recent experience at our dealership. First and foremost, we sincerely apologize for the issues you encountered following your recall service. Your safety and satisfaction are our top priorities, and we deeply regret any inconvenience or concern caused by the situation. We understand the seriousness of the situation you described, and we are treating this matter with the utmost urgency. Our team is actively investigating the cause of the fuel leakage to ensure that any potential damages or safety hazards are addressed promptly and effectively. Please know that we take your feedback seriously, and we are committed to making things right. Your trust in our service is important to us, and we are dedicated to ensuring that your vehicle is in proper working condition and meets the highest safety standards. We apologize for any frustration or stress this situation has caused you, and we genuinely appreciate your patience as we work to resolve the issue. If you have any further questions or concerns, please feel free to reach out to us directly. We are here to assist you throughout this process and ensure your complete satisfaction. Thank you for bringing this matter to our attention, and we look forward to the opportunity to restore your confidence in our dealership.

August 11, 2023

I gave my car for the recall in the morning around 10:15. They texted me late in the evening saying they had to keep car overnight as they cannot get to my car as they are busy. More

by ROKKAM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with Daniel. 2 stars for him
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Aug 16, 2023 -

Right Honda responded

We sincerely apologize for the inconvenience you experienced during your recent visit to our dealership for the recall service. We understand how valuable your time is, and we deeply regret any frustration caused by the delay in servicing your vehicle. Our team strives to provide prompt and efficient service to all our customers, and it is disappointing to hear that we fell short of your expectations on this occasion. We take your feedback seriously and will be conducting a thorough review of our service processes to ensure that such situations are minimized in the future.

August 11, 2023

It's always good to come in to a nice, clean environment. My service person is always great and welcoming More

by jenessaslightom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Shaw
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Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 11, 2023

Very nice service reps but overall things are slow due to shortage of techs. At least I was offered a loaner vehicle More

by Ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, truk
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Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 11, 2023

Also my alert on dashboard for gas cap needs to be tightened. I was told they couldn’t figure out why that alert kept coming on. I’m hoping it had something to do with the gas pouring out of the botto More

by CFD1AWA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Small Asian woman
Report | Print
Aug 16, 2023 -

Right Honda responded

We appreciate you taking the time to share your recent experience at our dealership. First and foremost, we sincerely apologize for the issues you encountered following your recall service. Your safety and satisfaction are our top priorities, and we deeply regret any inconvenience or concern caused by the situation. We understand the seriousness of the situation you described, and we are treating this matter with the utmost urgency. Our team is actively investigating the cause of the fuel leakage to ensure that any potential damages or safety hazards are addressed promptly and effectively. Please know that we take your feedback seriously, and we are committed to making things right. Your trust in our service is important to us, and we are dedicated to ensuring that your vehicle is in proper working condition and meets the highest safety standards. We apologize for any frustration or stress this situation has caused you, and we genuinely appreciate your patience as we work to resolve the issue. If you have any further questions or concerns, please feel free to reach out to us directly. We are here to assist you throughout this process and ensure your complete satisfaction. Thank you for bringing this matter to our attention, and we look forward to the opportunity to restore your confidence in our dealership.

August 11, 2023

Excellent service throughout the visit. Everything done on time. Excellent cost Estimate. Waiting room warm and friendly More

by JLDUERINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
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Aug 16, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 11, 2023

We enjoy this dealership the people are kind and helpful. We will come back for service More

by SKEEVER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 11, 2023

They’re always friendly and quick to explain and service my vehicle, even without and appointment. More

by MIKERi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 11, 2023

Right Honda provides quality service by a team of professional technicians whom are both personable and efficient in their performance. They made arrangements to transport me between the service cent More

by BDUNNCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Bonifatto
Report | Print
Aug 11, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

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