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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews

1,214 Reviews of Right Honda - Service Center

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August 14, 2023

I have bought 3 CRV’s from this dealership. I trust their service mainly because of Bill Thornton. Being a woman, that is very important. More

by jolmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thorton
Aug 16, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 14, 2023

Professional, efficient service and friendly staff. Also easy to make an appointment online. Highly recommend. More

by JMMORGAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle - Service Department
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 14, 2023

They were quick very nice and listened to all of my concerns. Will definitely come back. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Aug 16, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 14, 2023

Everyone was great and service was fast. Would recommend to others. Everyone was professional, I enjoy bringing my car to get serviced to this location. More

by quebradoabigail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 14, 2023

Incomplete maintenance. Drove away and car broke down requiring a tow and additional visit. Reimbursed for tow fee but big inconvenience. More

by ABR0MERG928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Aug 16, 2023 -

Right Honda responded

Thank you for sharing your recent experience at our dealership. We apologize for the inconvenience and frustration you experienced due to incomplete maintenance, resulting in a breakdown shortly after leaving our premises. Your satisfaction is our priority, and we deeply regret any inconvenience this situation may have caused. We understand the importance of thorough and accurate maintenance to ensure the reliability of your vehicle. We sincerely apologize for the oversight that led to this issue and the subsequent inconvenience of needing a tow and an additional visit to our dealership. We appreciate your understanding and patience throughout this process, and we are pleased that we were able to reimburse you for the tow fee. We take your feedback seriously and are actively reviewing our procedures to prevent similar situations from occurring in the future.

August 13, 2023

Never been to this Honda before, and I will probably never go back. Had 2 tires replaced within a week of each other. First tire with Kyle, the experience was great. 2nd tire, the most recent the servic More

by dmargarit72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy did not give me his name
Aug 16, 2023 -

Right Honda responded

Thank you for sharing your recent experience at our dealership. We sincerely apologize for the inconveniences and frustrations you encountered during your visit. Your feedback is incredibly valuable to us, as it helps us identify areas where we can improve our service and provide a more positive experience for our customers. We are truly sorry to hear about the disappointing interactions you had with our service team. Your description of the service you received does not meet the standards we aim to uphold, and we are taking your comments very seriously. We have identified the service representative you mentioned and will address the issues you raised to ensure that such incidents do not occur in the future.

August 13, 2023

Knowledgeable and professional staff and techs. Great service. Nice waiting area. Next time pls clean hand marks on car. Thank you. More

by HM8_MENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 16, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 13, 2023

Easy to schedule and quick and efficient service appointments. Very thorough with work and explanations. More

by DRLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 13, 2023

The service was quick, thorough. Steven Yazzie, was professional, and courteous, and kept me informed on what was going on with my vehicle. I am very pleased with the service. More

by MJLEARY620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yazzi
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 13, 2023

They always have exceptional exceptional service, a large waiting area, and explain any needed repairs and estimates. More

by HondaX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny (service center)
Aug 16, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

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