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Right Honda - Service Center

Scottsdale, AZ

4.6
1,214 Reviews
Call Service Center (480) 462-7683

1,214 Reviews of Right Honda - Service Center

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August 17, 2023

The employees were friendly and considerate. The results were well worth coming in to the dealership. More

by Aubrey Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Truc, Steve Fabiano, Gary Kravetz, Vincent Bonifatto
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August 16, 2023

Waited exactly the time they mentioned. Service was well explained. Great are to wait too. More

by KEYBRDMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Report | Print
Aug 17, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 16, 2023

Good service but I wish they would wash my car and they always blame management won’t let them More

by jenjakows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Aug 17, 2023 -

Right Honda responded

Thank you for the feedback, we appreciate your business.

August 16, 2023

Parts and accessories were not put back after servicing. Rattle developed in the cabin after AC service. More

by ACservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Report | Print
Aug 17, 2023 -

Right Honda responded

Thank you for sharing your recent experience with our dealership. We sincerely apologize for the inconvenience you experienced with your vehicle's parts and accessories following the AC service, as well as the subsequent cabin rattle. Your feedback is important to us, and we deeply regret any oversight on our part.

August 16, 2023

Received a great service. Service instructor Mr. Allen was awesome and very supportive Received a great service. Service instructor Mr. Allen was awesome and very supportive More

by MANISHBARUAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Aug 17, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 16, 2023

Every employee I worked with was condescending, disrespectful and patronizing with their approach to me, especially Michael More

by MCILRATH.LAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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Aug 17, 2023 -

Right Honda responded

Thank you for sharing your recent experience at our dealership. We deeply apologize for the behavior and attitude you encountered from our staff, particularly with regards to Michael. Your feedback is important to us, and we regret any negative interactions that left you feeling disrespected and patronized. We understand the significance of providing courteous and respectful customer service, and we sincerely apologize for falling short of your expectations in this regard. Your experience does not reflect the level of professionalism and courtesy we aim to uphold. We take your comments very seriously and will be addressing this matter with our team to ensure that all our customers receive the respectful and attentive service they deserve. Your feedback serves as a valuable reminder for us to continuously improve our customer interactions.

August 16, 2023

Mike McPherson was is an exceptional customer relations advocate. He answered all my questions about mechanical issues and other concerns promptly. More

by MiloradDDjurich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Aug 17, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 16, 2023

Honda Care related on a Saturday. I had over 99 900 miles on car. Visit started rough, but ended well. More

by KEYSERQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 16, 2023

Had to wait 15 minutes to get my car back after I paid it either forgot about it or slipped threw the cracks I don’t know More

by JREIDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse,
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Aug 17, 2023 -

Right Honda responded

Thank you for the feedback, we appreciate your business.

August 16, 2023

Service was performed as requested and delivered in time, recommend to all Honda owners. Wi-Fi was good More

by SREENIVASAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
Report | Print
Aug 17, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

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