1,215 Reviews of Right Honda - Service Center
Having been a customer of Right Honda’s service department since 2001, I was very discouraged to have experienced the poor level of service and disregard for my business during Friday’s visit. My a department since 2001, I was very discouraged to have experienced the poor level of service and disregard for my business during Friday’s visit. My advisor, Shawn, was apparently having a bad day. My appointment was for an oil change. I had requested that Shawn inform the technician(s) to not adjust tire pressure as I had just left my tire dealership for service. I also asked that he ask the technician to inspect a loose cover on my rear-view mirror. When my car was returned to me, I found my tires were inflated by an additional 5 to 8 pounds for each wheel. Shawn told me that since I had previously had the windshield replaced, I would need to take up the mirror cover issue with my glass company. No quote for a replacement part was offered. I had also asked that Shawn ask the technicians to not spray down the windshield to test the wiper blades as I had just replaced them. My car was returned with water marks over the windshield and hood. - giving me the task to go have the car cleaned. For an $89 service visit, I would expect a little better follow-through, and not to mention the missed opportunity to sell me a replacement part. When I returned to my home I Googled the replacement part and purchased it online through another Honda dealership. Not the experience I have grown to know Right Honda for over the past 22 years. More
Mike did a great job. On time on budget. Service waiting room clean and well stocked. On time on budget. Service waiting room clean and well stocked. More
Getting an appointment Allen was there for me. Getting care for my old Honda Plus the drivers were great getting me back to the dealership. Your service department is fabulous! Getting care for my old Honda Plus the drivers were great getting me back to the dealership. Your service department is fabulous! More
Great service personnel take the time to insure that all is well and correct for the purpose of the visit is well and correct for the purpose of the visit More
Mike took seriously good care of me. Helped me above and beyond. Had a bunch of issues I didn’t know about that he was able to warranty for me and repair. That is what I look for;The abi Helped me above and beyond. Had a bunch of issues I didn’t know about that he was able to warranty for me and repair. That is what I look for;The ability to trust someone is going to look out for your actual best interest. Kudos man. I appreciate it. More