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Right Honda - Service Center

Scottsdale, AZ

4.6
1,215 Reviews

1,215 Reviews of Right Honda - Service Center

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August 20, 2023

Good dealer ship and awesome performance. Nice to have such dealership’s near my home More

by kjsvaradarajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 20, 2023

Having been a customer of Right Honda’s service department since 2001, I was very discouraged to have experienced the poor level of service and disregard for my business during Friday’s visit. My a More

by michaelinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn - Service
Aug 21, 2023 -

Right Honda responded

Thank you for sharing your recent experience at our service department. We apologize for the disappointment and frustration you encountered during your visit. Your feedback is important to us, and we deeply regret any inconvenience you faced during your appointment. We understand the importance of providing consistent and attentive service, especially to a long-standing customer like you. We sincerely apologize for any lack of attention to detail and the disregard for your specific requests during your visit. Your experience is not reflective of the level of service we aim to provide, and we understand that there were several missed opportunities to meet your expectations. We take your comments seriously and will be addressing the issues you raised with our service team to ensure that such situations do not happen in the future.

August 20, 2023

They do awesome work! My only complaint is the wait times can be long. They could use more loaner cars to help with that. More

by HEATHERKUUSELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea who
Aug 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 20, 2023

I was impressed by the professionalism of the staff with whom I interacted and by the promptness of the service. More

by missedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yazzie ******
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 20, 2023

Mike did a great job. On time on budget. Service waiting room clean and well stocked. More

by DENNISEEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Kravetz
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 20, 2023

Getting an appointment Allen was there for me. Getting care for my old Honda Plus the drivers were great getting me back to the dealership. Your service department is fabulous! More

by PAMINAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen, Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Aug 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 20, 2023

Great service personnel take the time to insure that all is well and correct for the purpose of the visit More

by wmkirvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Rockey , Steve Fabiano, Gary Kravetz, Vincent Bonifatto
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 19, 2023

I have had Alan handling my car for years. Great man, great service. Trust him! More

by RSARANDOLPH
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 19, 2023

Mike took seriously good care of me. Helped me above and beyond. Had a bunch of issues I didn’t know about that he was able to warranty for me and repair. That is what I look for;The abi More

by DOMSCAP21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 19, 2023

I have been with them for a lot of years. I have never been disappointed. More

by IRIS.FORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

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