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Right Honda - Service Center

Scottsdale, AZ

4.6
1,215 Reviews

1,215 Reviews of Right Honda - Service Center

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August 21, 2023

Great service, did not try to push or upsell! Even helped get a loaner vehicle while mine was being serviced. More

by ANDREWJOELBAILEY
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
Aug 22, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 21, 2023

Recent work done on my daughters Honda Civic was so easy going through Zack Zeiler I really enjoyed bringing my car to him and working with them More

by JJHITTLE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Bonifatto
Aug 22, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 21, 2023

Service was great, unfortunately same as the last 3 times I was there, the sales people were in the waiting room asking people if they wanted to trade in their car, especially pounced on the ones with repair More

by LA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 21, 2023 -

Right Honda responded

Write a review response for an auto dealer, "Thank you for sharing your feedback regarding your recent service experience at our dealership. We appreciate your comments and apologize for any discomfort you may have experienced due to our sales team's approach in the waiting room. Your feedback is valuable to us, and we take your concerns seriously. We're glad to hear that you had a positive service experience, but we regret that the sales tactics you encountered have left you with a negative impression. Your experience does not reflect our commitment to providing respectful and considerate customer interactions. We understand the importance of providing a comfortable and relaxed environment for our customers, and we apologize if our sales team's behavior did not align with this goal. We'll be addressing this matter with our sales team to ensure that such approaches are handled with more sensitivity and discretion.

August 21, 2023

Excellent services, quick and affordable. They ordered me a Lyft at my convenience. Knowledgeable staff. More

by cgelb121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 22, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 21, 2023

Excellent and prompt service. Steven Yazzia is very good. Customer editing area is clean and neat. More

by ROX.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yazzia
Aug 22, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 21, 2023

We arrived at our 9 am appointment as required. Waited three hours for a diagnostic that took 30 min. Then, we were told that you had the part but not enough time to fixed the issue by the end of t More

by THE4JAYS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Aug 22, 2023 -

Right Honda responded

We appreciate you taking the time to share your feedback about your recent experience with us at [Auto Dealer's Name]. We sincerely apologize for the inconveniences and frustrations you encountered during your visit. We understand that your time is valuable, and we regret that there was a delay in the diagnostic process which led to an extended wait time. This is certainly not the level of service we aim to provide, and we apologize for any frustration this may have caused. We're also sorry to hear about the situation with the required part and the subsequent need to leave your vehicle overnight. We understand how important it is to have your vehicle serviced in a timely manner, and we apologize for falling short of your expectations.

August 21, 2023

Good speedy service. Part of the service included transmission fluid replacement and when I got home I noticed the van was dripping fluid in the garage. After some resea More

by KFAWAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Bonifatto
Aug 21, 2023 -

Right Honda responded

Thank you for sharing your recent service experience at our dealership. We appreciate your feedback and are pleased to hear that you found our service to be speedy and satisfactory. However, we apologize for the oversight regarding the transmission fluid and any inconvenience this may have caused. We understand the importance of a thorough and clean service process, and we regret that the bottom engine cover was not properly cleaned after the transmission fluid replacement. We take your comments seriously and will be addressing this issue with our service team to ensure that such oversights do not happen in the future.

August 21, 2023

Great communication and good service. Work is done in a timely manner. I’ve used Right Honda for over 10 years. More

by SLICK1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Hector
Aug 22, 2023 -

Right Honda responded

Thank you for being a loyal customer, we look forward to many more years being your Honda dealer.

August 21, 2023

Mike, our service advisor provides top rate service. He is also affable and answers questions honestly it seems to me. He is excellent. He is the reason I go back to Right Honda. I More

by JOEKLAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 22, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 21, 2023

Very quick service. Sad they stopped their vehicle clean up service. Not sure what the result was on starting problem More

by SHERRIFFMYRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rep was courteous and kept us informed
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

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