1,216 Reviews of Right Honda - Service Center
Blake Rehani: Soft Approach for Sales I scheduled an oil change for this afternoon (12/17/2016) and while waiting in the waiting area, a very friendly and non-pressured gentleman came up. I scheduled an oil change for this afternoon (12/17/2016) and while waiting in the waiting area, a very friendly and non-pressured gentleman came up. Blake Rehani. He introduced himself and met my mother and I. We spoke for a bit and he spent the time to actually talk and listen to us. Once the conversation initiated, Blake Rehani shared the fact that RIGHT HONDA had a 2017 CR-V. We compared our current HR-V to the new CR-V. My mother and I were excited just by the conversation. We then were offered to and actually see, sit and drive the CR-V. Blake Rehani took his time sharing some features, with no pressure to purchase. Blake Rehani understood a few of our needs: 1st - Mother had to be able to get in and out of the passenger seat, which worked well. Also, her wheelchair had to fit in the back compartment. Blake showed us the power door feature and the chair fit perfectly in the back. We then had a pleasant drive and we talked more, which allowed Blake to be a human not just a salesman and to get to know us better. It was a wonderful experience and our HR-V was serviced with a smile! We were so happy that RIGHT HONDA has such a great motivated, friendly, personable, knowledgable, kind team member that this will be the specific reason we will return for all our service needs. We may not see Blake Rehani everytime, but knowing he is part of the RIGHT HONDA team, tells that they definitely think about the customers before sales. THANK YOU ALL for a wonderful experience. Robert and Olimpia More
Easy and fun What a great team, from sales to finance to the best Honda shop in town. I've purchased from other stores, but never again. Right Honda has the best What a great team, from sales to finance to the best Honda shop in town. I've purchased from other stores, but never again. Right Honda has the best sales team and the best repair shop. They fix it right the first time every time. More
Outstanding Customer Service and Support! Dear Right Honda, I have been bringing my 2013 Honda Fit to Right Service for the past three years. All service has been excellent, courteous, profes Dear Right Honda, I have been bringing my 2013 Honda Fit to Right Service for the past three years. All service has been excellent, courteous, professional. That is why I kept coming back. My most recent service advisor, Katie Biers, has been exceptional. As a result, last week I purchased a new 2016 Honda Fit through Gary Kravitz. And, of course, I will be getting all of my service work done at Right! Thank You, Tom Zender 949-910-5075 tomzender@msn.com More
Great service We have been bringing our cars to Right Honda since 2002 and have always been pleased with the service and attention that we receive. Recently Scott F We have been bringing our cars to Right Honda since 2002 and have always been pleased with the service and attention that we receive. Recently Scott Ford of your service department along with his team was particularly helpful in identifying and correcting problems and potential problems with our Honda FIT and Accord. In addition to the mechanical service we have had excellent follow-up by "Marshall" the sales representative who originally sold us both automobiles with which we are well pleased. Don Robbins, Phoenix More
Wonderful experience buying a Honda I just want to say That Mark Laster sales person was kind and thoughtful and extremely helpful ! Also Gaston Villegas was extremely patient and kind w I just want to say That Mark Laster sales person was kind and thoughtful and extremely helpful ! Also Gaston Villegas was extremely patient and kind with answering my questions I had about getting out of a leased CRV that I loved and go into a purchase instead of a new HRV my many questions and very patient with me . Lastly Kris Criswell the Finance manager was terrific too ! He took time and did not rush me when I had questions or hesitated with mKing a decision. Both Kris and Mark took my phone call 2 and 3 days after purchase of my new HRV and encouraged me to come in again and they would go over all paperwork if needed. More
Good experience My salesman JC was helpful I was getting ready to go next door to the nissan dealer to look at Rogues and he knew they had one at Right honda and it w My salesman JC was helpful I was getting ready to go next door to the nissan dealer to look at Rogues and he knew they had one at Right honda and it was what I was looking for!! More
Airbag recall - Horrible customer service at Right Honda Right Honda is terrible at coordinating 'special order parts' with their appointments. Three Saturday morning appointments to address one airbag recal Right Honda is terrible at coordinating 'special order parts' with their appointments. Three Saturday morning appointments to address one airbag recall is extremely poor customer service. They sent me an eMail telling me the part had arrived and to make an appointment for installation. or they'd send the part back. I made the Saturday appointment and they sent a reminder eMail listing the part to be installed. I went there, and after waiting 1.5 hours in their waiting room while they were installing the part I was told they didn't have the part after all. Ridiculous. They do enough of these recalls, they ought to have plenty in stock. Furthermore, it should've all been taken care of in the first visit. I will go elsewhere in the future. More
Fifth car with Right Honda This is my fourth or fifth car with Right Honda. My returning to the dealership is testimony to my faith in it and in the positive experience I alway This is my fourth or fifth car with Right Honda. My returning to the dealership is testimony to my faith in it and in the positive experience I always have there. Michael this time was informative, cordial, and thorough in his approach to the whole process. More
Very enjoyable. The salesman and the management staff that I came in contact with were very professional and a pleasure to deal with. They answered all my questions The salesman and the management staff that I came in contact with were very professional and a pleasure to deal with. They answered all my questions and I purchased wonderful car. More
fantastic! Right Honda made the impossible possible! I now have the car I never thought that I could have. Very friendly staff made the experience even more enjo Right Honda made the impossible possible! I now have the car I never thought that I could have. Very friendly staff made the experience even more enjoyable. Very, very happy!! More