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1,211 Reviews of Right Honda - Service Center
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September 06, 2015
Good experience My salesman JC was helpful I was getting ready to go next door to the nissan dealer to look at Rogues and he knew they had one at Right honda and it w My salesman JC was helpful I was getting ready to go next door to the nissan dealer to look at Rogues and he knew they had one at Right honda and it was what I was looking for!! More
by AM
Employees Worked With
JC campbell
Helpful August 29, 2015
Airbag recall - Horrible customer service at Right Honda Right Honda is terrible at coordinating 'special order parts' with their appointments. Three Saturday morning appointments to address one airbag recal Right Honda is terrible at coordinating 'special order parts' with their appointments. Three Saturday morning appointments to address one airbag recall is extremely poor customer service. They sent me an eMail telling me the part had arrived and to make an appointment for installation. or they'd send the part back. I made the Saturday appointment and they sent a reminder eMail listing the part to be installed. I went there, and after waiting 1.5 hours in their waiting room while they were installing the part I was told they didn't have the part after all. Ridiculous. They do enough of these recalls, they ought to have plenty in stock. Furthermore, it should've all been taken care of in the first visit. I will go elsewhere in the future. More
by CRV_Owner
Employees Worked With
William, Tim, Alan
July 08, 2015
Fifth car with Right Honda This is my fourth or fifth car with Right Honda. My returning to the dealership is testimony to my faith in it and in the positive experience I alway This is my fourth or fifth car with Right Honda. My returning to the dealership is testimony to my faith in it and in the positive experience I always have there. Michael this time was informative, cordial, and thorough in his approach to the whole process. More
by bjork, bob
Employees Worked With
Michael Stein and one other very helpful and knowledgeable person in finance, I believe., Kris Criswell
June 21, 2015
Very enjoyable. The salesman and the management staff that I came in contact with were very professional and a pleasure to deal with. They answered all my questions The salesman and the management staff that I came in contact with were very professional and a pleasure to deal with. They answered all my questions and I purchased wonderful car. More
by E Knoll
Employees Worked With
Cameron Fisher - Baston and Dan (managers), Kris Criswell
May 25, 2015
fantastic! Right Honda made the impossible possible! I now have the car I never thought that I could have. Very friendly staff made the experience even more enjo Right Honda made the impossible possible! I now have the car I never thought that I could have. Very friendly staff made the experience even more enjoyable. Very, very happy!! More
by Sarahsmiles
Employees Worked With
Darrel Deak
May 13, 2015
We did it again! Our trips to Right Honda of Scottsdale are always a pleasure. We visited this time to have regular service on our 2014 CRV. While we waited, we were Our trips to Right Honda of Scottsdale are always a pleasure. We visited this time to have regular service on our 2014 CRV. While we waited, we were greeted by Bill Hall who showed us the design changes between the 2014 and the 2015 models. We ended up purchasing the car! Bill Hall was very knowledgeable, helpful, and professional in every way. This is our fourth vehicle that we have bought from Right Honda. The personnel at Right Honda are the very Best. There is no pressure to purchase and we never have had poor service there. We are loyal customers and feel that Good Customer Service is very important. Right Honda Never fails to deliver the very best customer service time and time again. Thank you, Right Honda. More
by gwennaauer
Employees Worked With
Bill Hall, Darrel Deak
April 03, 2015
Magnificent! Brought my 2001 in for service, told Bill Thornton I'd look at used cars while I waited, he recommended I speak with Gary Kravetz, in less than an ho Brought my 2001 in for service, told Bill Thornton I'd look at used cars while I waited, he recommended I speak with Gary Kravetz, in less than an hour I was given all the choices I needed and purchased my perfect new/used car! Picked it up today and I love it!!! I dreaded the thought of buying a new car ... it was painless! Kudos to Bill and Gary. More
by ldgaz
February 21, 2015
1st Oil Change and Engine Block Oil Leak Our brand new 2014 Honda Accord Sport went in for its first oil change, Bill Thornton is our usual Service guy there, and the technicians noticed an o Our brand new 2014 Honda Accord Sport went in for its first oil change, Bill Thornton is our usual Service guy there, and the technicians noticed an oil leak from the engine (We had not noticed it). Turned out they had to do an engine tear out and order some parts to fix it-something went wrong in the casting of the part- In the meantime they got me a Corolla from Enterprise to use while they fixed it. Car rides nice as new. No problems. We didn't pay a penny, all covered under warranty. Bill took care of everything. Great service. Nice guys. More
by Dune
Employees Worked With
Bill Thornton
January 21, 2015
Warranty work It was a pleasant experience as usual. Easy to make an appointment. Brad Stout's communication was terrific. He called as soon as my car was finished. It was a pleasant experience as usual. Easy to make an appointment. Brad Stout's communication was terrific. He called as soon as my car was finished. He took the time to explain to me the appropriate operation of my heating system and the LDW ( lane depth warning) light. Very enlightening. Highly recommend the service department. More
by hatch1944
Employees Worked With
Brad Stout
January 20, 2015
15,000-Mile Service This was the fastest service I have ever had. It was quick, reasonably priced; in fact less than estimated. The car came out quickly, finished and cle This was the fastest service I have ever had. It was quick, reasonably priced; in fact less than estimated. The car came out quickly, finished and clean. More
by alanauerbach
Employees Worked With
AJ, Joseph Tenaglia
