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1,218 Reviews of Right Honda - Service Center
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July 22, 2020
Right Honda has always given us excellent, no high pressure sales for service Items, and has always been fast and courteous. This is our 3rd car from them and will not go to another Honda dealership. pressure sales for service Items, and has always been fast and courteous. This is our 3rd car from them and will not go to another Honda dealership. They are always professional and treat you like you are one of their family! More
by jbloomfield.jb
Employees Worked With
Steve Fabiano
July 18, 2020
Good service. Good jobNot happy about no car wash Sales Good service. Good job Not happy about no car wash Sales person gave full information about car ac And cost. No sales pressure Clean dealership Good service. Good job Not happy about no car wash Sales person gave full information about car ac And cost. No sales pressure Clean dealership More
by Subhash
Employees Worked With
Mike
July 11, 2020
Terrible service and a scam dealership. Mark up on the price of a used car so high and the interest Mark up as well, don’t go here I never go back again price of a used car so high and the interest Mark up as well, don’t go here I never go back again More
by Kevin
Employees Worked With
Andrew, Vincent Bonifatto
June 05, 2019
NOT-RIGHT Service Price to replace A/C compressor on my 98 Honda CRV was $1,747 - 7.5 times the cost of parts – Outrageous If thats not enough, NOT- RIGHT HON Price to replace A/C compressor on my 98 Honda CRV was $1,747 - 7.5 times the cost of parts – Outrageous If thats not enough, NOT- RIGHT HONDA’s technician broke both front struts while examining A/C and then wanted me to pay $1,100 to fix their mistake – Struts weren’t broke when I brought it in but they were sure broke when I got home and drove it over 3 speed bumps in my complex - How can anyone brake both front struts at the same time? Maybe they dropped it off the lift. NOT-RIGHT’s Service is not for me More
by bgd
Employees Worked With
Andrew J Cyr
December 09, 2018
Service Department honest and trustworthy Early in December of this year I drove into the service department in a panic as every warning light on my dashboard had come on suddenly. I know abs Early in December of this year I drove into the service department in a panic as every warning light on my dashboard had come on suddenly. I know absolutely NOTHING about cars. This service department could have taken me to the cleaners and told me that I needed a new computer board in the car or some other expensive repair. Instead, the service technician that I spoke to explained the issue to me and sent me on my way with no charge what-so-ever. I always have taken my Honda's to them and will continue to do so. They can be trusted. More
by Rocko
Employees Worked With
I did not get the gentleman's name.
September 08, 2018
Needed missing nvigation manual. Nearly a year after we about our 2917 Accord Sedan we realized that we never received the manual for the navigation system. When I contacted David We Nearly a year after we about our 2917 Accord Sedan we realized that we never received the manual for the navigation system. When I contacted David Wetzel to request a replacement, he investigated and found that no manuals were available except through special order and at a cost of $50-60. The manual can be downloaded, but contains around 160 pages. Since it would only be truly useful while in the car and our home printer could not handle a print job that large, David volunteering to print off a copy of the manual and mail it to us. It arrived shortly thereafter. This was so helpful to us, and Dave definitely went beyond the call of duty! More
by Robb Dabbs
Employees Worked With
Davie Wetzel
April 08, 2018
Great Sales and Service Right Honda and its staff--sales, service, customer service and management--could not be more helpful and patient. I get excellent, prompt service and Right Honda and its staff--sales, service, customer service and management--could not be more helpful and patient. I get excellent, prompt service and good prices on purchases. More
by alanauerbach
Employees Worked With
Daniel, Mario, Katie, Darrel Deak
March 23, 2018
Honda customer service center Mr. Dan Organ Service Center Assistant Manager was Professional, courteous and very helpful regarding my servicing of my vehicle .Outstanding customer Mr. Dan Organ Service Center Assistant Manager was Professional, courteous and very helpful regarding my servicing of my vehicle .Outstanding customer service as usual!!!Craig Thorpe is my Sales Agent for years. I have bought Two new vehicles from him!! Honest!!!! More
by Suecha@ Cox.net
Employees Worked With
Dan Organ, Craig Thorpe
March 22, 2018
Excellent in every aspect I was pleased with every aspect of the service. The service person was prompt, attentive and the work was done within the time given and the price was I was pleased with every aspect of the service. The service person was prompt, attentive and the work was done within the time given and the price was appropriate. More
by billinpayson
Employees Worked With
Rob
July 26, 2017
Long time customer disappointed in service I have gone to Right Honda for four years - servicing two vehicles and purchasing 1. The service department has always been very slow to respond when I have gone to Right Honda for four years - servicing two vehicles and purchasing 1. The service department has always been very slow to respond when you pull up - you feel like whoever is low on the totem pole has to come out of their air conditioned offices eventually. Every time I have had service done, I have received a survey from them along with an email from the department head requesting good feedback. Two weeks ago, I had a disagreement with the service rep regarding their wanting to charge me $90 for a diagnostic when I knew the problem was a quick reset. I refused that service and just had an oil change. Surprisingly, I never received a survey request or email from the organization. When I called and subsequently emailed the general manager and the survey coordinator, I was given a response that essentially said the service rep was correct and too bad. I subsequently requested a survey and have yet to receive one. I guess I will look in my sent mail to see the last time I responded to one of their surveys and try to notify corporate that way. They lost a loyal customer because of this. More
by unhappyCRVowner
Employees Worked With
not sure - could look it up if needed
